What are the responsibilities and job description for the Office Coordinator position at Path Medical Acquisition Company Inc?
Job Description
Job Description
Description : JOB SUMMARY :
Serves Patients and visitors by greeting, welcoming, and directing them appropriately
QUALIFICATIONS :
Experience : Office experience and understanding of medical terminology preferred.
Registration : None
ESSENTIAL JOB FUNCTONS :
- Answer phones while maintaining a polite consistent phone manner
- Welcomes Patients / visitors by greeting them, in person or on the telephone
- Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
- Facilitate patient flow by notifying the clinic staff of patients' arrival, delays, and communicate updates to patients and clinical staff
- Respond to patients, prospective patients and visitor inquiries
- Protect patient confidentiality by making sure protected health information is secured
- Schedule patient’s appointments and conduct daily reminder calls
- Perform File Audits
- Adherence to company policies and procedures
- Promote excellent customer service
- Ensure clinical safety procedures are in place and followed
- Assists in the facility cleaning, hygiene, safety and maintenance
- Ensure patient satisfaction
- Perform Registered Chiropractic Assistant duties if necessary
- Abides by HIPAA laws regarding personal medical information
- Responsible for accuracy and completion of paperwork
- Responsible for being in compliance with Joint Commission guidelines
- Supports the philosophy, goals, and objectives of the clinic
- Perform other related duties as required and assigned
COMMUNICATION :
Assists in maintaining and sharing information in order to ensure continuity of patient care through coordination of care provided by physician and support services.
Requirements :
