Manager of Tissue Services - Northern Nevada

POSITION SUMMARY

The Manager of NNV Tissue supports the mission, goals, and strategic plan of Nevada Donor Network, Inc. (NDN) by managing all aspects of tissue recovery.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s):

• Develops, revises, and communicates standards, policies, and procedures related to tissue recovery. Assures that all procedures and policies are in compliance with Quality and Regulatory Affairs, AATB standards, Federal Drug Administration (FDA), and Processor procedures.
• Will act as a Tissue Donation Specialist assisting with the recovery of tissue, skin, cornea, and other recoveries regularly
• Assists the Director of Tissue in interviewing and hiring recovery technician applicants.
• Collaborates and supports the People Development Partner – Tissue Services and Education and Development with the implementation, and documentation of the clinical training plan for tissue staff from the new hire and annual competencies. As well as all necessary new and updated clinical procedures and processes.
• Collects, analyzes, reports and communicates data related to tissue recovery to the Director of Tissue Services and the QAPI committee.
• Collects, analyzes, and reports data and statistics related to tissue, ocular, and birth tissue recovery procedures, cases, outcomes, productivity, efficiency, and related areas.

• Plans and implements a strategy for staffing of the service area.
• Collaborate with the Director of Tissue Services in developing the Strategic Plan and business initiatives
• Develops and implement strategies to improve performance and results within the department
• Acts to assure appropriate and efficient management of tissue referrals

• Meets with the Medical Director (as needed) to resolve clinical issues, and staff training needs.
• Maintains equipment and instrumentation according to quality control

• Collaborates with other departments to improve overall outcomes within the organization
• Serves as Administrator on Call for Tissue on a regular basis.
• Participates in the on-call schedule to determine donor suitability coordinate tissue recovery logistics and perform tissue recoveries as needed.
• Works with the department Director in planning and adhering to a department budget
• Ensures the department adheres to all Department and Quality and Regulatory Affairs Standard Operating Procedures, internal QRA, and applicable regulatory body regulations.
• Participates in the development and achievement of individual scorecards to reflect individual, departmental, and company goals.
• Collaborates with management and executive staff to develop and operationalize best practices, staff satisfaction and retention, organizational policies and procedures, and the overall culture and philosophy of NDN. Serves as a member of the management team; attends regular management meetings.
• Collaborates with Community Development and Hospital Development with all business
• Assist with Facilities and Inventory in maintaining the department inventory assets and supply levels

POSITION QUALIFICATIONS

Competency Statement(s) – Position Specific

• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Conflict Resolution - Ability to deal with others in an antagonistic situation.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Self Confident - The trait of being comfortable in making decisions for oneself.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

SKILLS & ABILITIES

Education: Bachelor’s (4 year) Degree or higher; relevant work experience may be submitted for some academic requirements

Experience: Four to ten years of related experience

Computer Skills: Proficient in MS Office, Electronic Medical Records

Certificates & Licenses: CTBS required

Other Requirements: Knowledge of basic aseptic technique, universal precautions, medical terminology, anatomy and physiology is required.