Assistant Quality Manager - Quality Assurance- Shift 1

• This position will report to the: Director of Quality 
• Travel Requirement: N/A
• FLSA Status: Exempt  
• Shift: 1
• Employment Category: Full-Time Regular
• Pay Range: $85,000 - $110,000

STRONG HISTORY. EXCITING FUTURE.

Bolthouse Fresh Foods is a leader in carrot production, serving as a grower, packer, processor, and shipper. Headquartered in Bakersfield, California, we are a proud employer to 1,600 dedicated individuals. Since 1915, we have been committed to growing and producing high-quality carrots, and today, we are one of North America’s largest growers and distributors of fresh carrots for cooking and snacking. Additionally, we supply premium natural ingredients for the food and beverage industry. With over a century of excellence, Bolthouse Fresh™ products are available at major retailers across North America. 

Bolthouse Fresh Foods has approximately 1,600 employees. 

WHAT YOU’LL BE RESPONSIBLE FOR IN THIS ROLE    

The Assistant Quality Manager will assist the department in monitoring production and product quality to ensure the product meets customer specifications. This role requires a strong presence on the production floor (60%) to conduct investigations, perform root cause analyses, and address day-to-day quality concerns in real-time. The Assistant Quality Manager will work closely with all departments to ensure consistent, safe, and high-quality products while responding to customer and sales inquiries regarding product issues. Additionally, this role involves reviewing quality systems, supporting program development, and contributing to special projects as needed. 

• Maintain a 60% on-the-floor presence to conduct real-time investigations, address quality concerns, and proactively identify potential issues.
• Conduct thorough root cause analyses for deviations, complaints, and quality issues, implementing corrective and preventive actions.
• Assist in ensuring compliance with GMP, HACCP, and other Quality and Food Safety System requirements.
• Enforce quality assurance policies and government requirements to maintain product integrity.
• Monitor and audit production procedures, including verification of code dates, scales, specifications, plant GMPs, and documentation.
• Investigate quality-related incidents on the production floor and implement corrective actions in collaboration with relevant teams.
• Review analytical and microbiological testing results of raw ingredients, finished products, process water, and plant equipment.
• Coordinate audit findings with QA, Sanitation, Maintenance, and Operations teams to complete corrective and preventive action plans.
• Review daily quality reports and records, analyzing trends to drive continuous improvement.
• Prepare product and process quality reports by collecting, analyzing, and summarizing information.Oversee operation, calibration, and maintenance of laboratory equipment.
• Compare test results to quality specifications and notify quality and production managers when discrepancies arise.
• Monitor and analyze trends in quality data, escalate critical issues, and ensure timely resolution.
• Train and supervise QA technicians to ensure consistent and reliable quality and microbial analysis.
• Respond to sales inquiries and customer concerns regarding product quality, providing detailed explanations and resolutions.
• Assist sales with customer samples, certificates of analysis (COA), and product inquiries.
• Address customer complaints, prepare weekly and monthly reports, and conducting third-party audits.
• Perform other duties as assigned to support the overall quality assurance function.

WHAT WE’RE LOOKING FOR   

Minimum Qualifications:

• Bachelor’s Degree or equivalent from a four-year college or university, OR three to five years of equivalent related experience (preferably in a food, beverage, pharmaceutical, or chemical industry); or an equivalent combination of both education and experience
• Experience must include at least two years of supervision experience in a production environment.
• Valid Driver License and clean driving record.

Required Skills and Abilities:

• Five years in Quality Assurance in the fresh produce or food-processing environment
• HACCP, SQF and Better Process Control School training certificates desired
• Bilingual 

PHYSICAL DEMANDS:

• Operate office equipment requires repetitive hand movement and fine coordination including use of a computer keyboard. 
• Ability to stand for long periods of time in an upright position walking on both even and uneven surfaces 
• Ability to ascend and descend ladders, scaffolding, using 3-point contact on a regular basis 
• Ability to stoop, crouch, and kneel on a regular basis 
• Environmental exposure- hot/humid conditions (95 ° or above).
• Environmental exposure- cold/wet conditions (40 ° or below)
• Material exposure – moving mechanical parts
• Occasional exposure to environmental factors such as fumes, airborne particles, and vibrations 
• Ability to lift, push, pull, and/or carry up to 50 lbs.
• Ability to use hands and arms to grasp, manipulate, and handle objects in one position for an extended period of time.
• Able to work in loud noise when conducting plant monitoring and inspections 

HOURS & WORKDAYS:

1^st Shift – 7:00 AM – 4:00 PM; Overtime, Weekends, and Holidays may be mandatory based on business needs. Rotating workday/time off schedules may be mandatory depending on department/business needs as well.  

WHAT WE OFFER

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.   

• Medical  
• Dental  
• Vision  
• Group Life and AD&D   
• Voluntary Life and AD&D   
• Group Short-Term Disability  
• Group Long-Term Disability  
• Flexible Spending Accounts  
• Employee Assistance Program  
• 401(k)  
• Paid Time Off

EQUAL EMPLOYMENT OPPORTUNITY 

"Bolthouse Fresh Foods is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetic information, or any other characteristic protected by law. We are dedicated to fostering a workplace where everyone feels valued, respected and empowered to achieve their full potential." 

REASONABLE ACCOMMODATIONS: 

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Bolthouse Fresh Foods and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of accommodation, please contact our Talent Acquisition team at: TalentAcquisition@BolthouseFresh.com for additional support or guidance. 

RECRUITMENT AGENCIES: 

Bolthouse Fresh Foods does not accept unsolicited agency resumes. Bolthouse Fresh Foods is not responsible for any fees related to unsolicited resumes.