What are the responsibilities and job description for the Front Desk Receptionist position at New England Smiles LLC?
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service in a fast-paced clinic or hospital environment. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently. Proficiency in dental coding and familiarity with software will be advantageous.
Duties
- Greet and assist clients and visitors in a courteous and professional manner.
- Manage incoming phone calls, directing them to the appropriate personnel or taking messages as necessary.
- Maintain an organized front desk area, ensuring it is welcoming and presentable at all times.
- Perform data entry tasks accurately, including maintaining client records and filing documents.
- Utilize computer systems and software, including Google Suite, for scheduling appointments and managing office communications.
- Assist with office management tasks such as ordering supplies and maintaining inventory levels.
- Support medical staff by handling patient inquiries and coordinating appointments when necessary.
- Provide personal assistant services to management as required, including clerical duties and administrative support.
- Ensure confidentiality of sensitive information in compliance with privacy regulations.
Qualifications
- Previous experience as a receptionist or in a similar administrative role is preferred; experience as a medical receptionist is a plus.
- Proficiency in computer literacy with experience using phone systems and office software (Google Suite).
- Strong data entry skills with attention to detail for accurate record keeping.
- Excellent communication skills, both verbal and written; bilingual candidates are highly desirable.
- Ability to manage multiple tasks efficiently while maintaining a professional demeanor under pressure.
- Strong organizational skills with the ability to file documents systematically and maintain an orderly workspace.
- A proactive approach to problem-solving with strong interpersonal skills to foster positive relationships with clients and team members.
Join our team as a Front Desk Receptionist where your contributions will be valued, and your professional growth encouraged!
Job Type: Full-time
Pay: $20.68 - $26.40 per hour
Schedule:
- 8 hour shift
Ability to Relocate:
- Roslindale, MA 02131: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $26
