Switchboard Operator/Mail Clerk/Cashier

Under direct supervision, serves as campus switchboard receptionist by answering all incoming calls and transferring them to the appropriate department or person; serves as campus mail clerk; processes all incoming and outgoing campus mail and delivers bulk mail to Post Office; performs cashier-related duties for payment of a variety of student charges/fees.

The Switchboard Operator/Mail Clerk/Cashier shall report to the Accounting Technician.  Duties and responsibilities include, but are not limited to, the following:

• Answers all incoming calls, including local, long distance, 800, and on-campus calls, and connects the caller to the correct extension; provides information on telephone numbers and extension numbers as needed; provides information to visitors and on-campus personnel regarding current and future events; maintains current information on switchboard voicemail and delivers messages left on voicemail to the correct office/person.
• Maintains contact with campus security to relay messages and calls for security when needed.
• Sorts incoming mail (both from the Post Office and on-campus mail) and puts it into the correct on-campus mailbox for faculty, staff, and students; assists students with sending and receiving mail and packages; checks out mailbox keys and maintains records of keys for all boxes; maintains and secures inventory of duplicate keys; maintains records of all incoming packages for students; keeps abreast of and maintains documentation on all postal regulations.
• Sorts and bundles outgoing mail, including packages and all special mailings, according to Postal Service requirements; applies correct postage and prepares for mailman to collect daily; maintains a log on insured, certified, bulk, and any other special mailings; prepares monthly campus departmental postage usage reports for regular, bulk and business reply mail; maintains petty cash for purchase of stamps and have stamps available for sale to students and campus personnel.
• Performs cashier-related duties and processes payments for all student charges, including tuition and fees, room and board, deferred payments, damages, graduation fees, telephone charges, dorm deposits, nursing insurance, and a variety of other miscellaneous fees.
• Ability to use a variety of office equipment and calculators, including computer basic skills and Excel spreadsheets
• May serve on various campus committees as assigned.
• Performs other duties as assigned or required.
• Nothing contained herein shall limit the President in assigning the employee to any of the various college activities for which he/she would be qualified in order to meet the needs of New Mexico Junior College.

High school diploma or equivalent required.
Six (6) months of clerical experience OR an equivalent combination of education, training, and experience preferred.

Knowledge, Skills, and Abilities

• Knowledge of college policies and procedures affecting assigned work
• Knowledge of postal rules and regulations.
• Knowledge of basic arithmetic.
• Knowledge of office telephone etiquette.
• Skill in handling and counting cash.
• Skill in communication with the public.
• Skill in verbal and written communication and using basic arithmetic.
• Skill in following verbal and written instructions.
• Skill in basic filing and recordkeeping.
• Good organization skills and time management skills.
• Skill in basic Microsoft Excel
• Skill in establishing and maintaining effective working relationships with other department staff, faculty, students, and the public.
• Ability to follow detailed instructions required for maintenance of accurate records.
• Ability to use various office equipment and calculators, including computer proficiency in word processing, multi-line phone systems, and online fiscal application systems.
• Ability to safely move up to 25 pounds.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To Apply:
This is a twelve-month, non-exempt position. Standard benefits apply. The full pay range for this position is $16.98 to $24.73.

To apply, submit an NMJC application online at www.nmjc.edu and attach a letter of interest, resume, three references, and unofficial transcripts conferring your degree (official transcripts are required before employment).

Salary : $17 - $21