Windows and Door Field Specialist

Job Title: Window and Door Field Specialist

Location: Santa Rosa Beach, FL
Employment Type: Full Time
Reports To: Field Operations Manager

Job Summary

New View Windows and Doors is seeking a skilled and detail-oriented Window and Door Field Specialist to join our team. This role is responsible for onsite product adjustment, part and glass replacements, inspections, measurements, installations, and quality control of window and door projects. The Field Specialist will work directly with customers, contractors, and the installation team to ensure seamless experience and high-quality results.

Key Responsibilities:

Field Measurements & Assessments

• Conduct accurate onsite measurements of window and door openings to ensure proper fit and function.
• Assess site conditions to determine installation requirements and address potential challenges.
• Install and replace windows and doors according to manufacturer specifications and company standards.
• Perform repairs on damaged or malfunctioning windows and doors, including hardware replacements, adjustments, and sealing.

Site Preparation & Cleanup

• Prepare job sites by measuring, marking, and prepping openings to ensure a proper fit.
• Safely remove old windows and doors without causing damage to surrounding structures.
• Ensure job sites are clean and debris-free after each project.

Customer Interaction

• Serve as the on-site representative of New View Windows and Doors, providing exceptional customer service.
• Communicate with customers to explain the installation process, timelines, and address any questions or concerns.
• Communicate with customers to explain installation or repair processes, timelines, and maintenance tips.
• Address customer concerns and ensure satisfaction with completed work

Installation & Quality Control

• Assist with or oversee the installation of windows and doors, ensuring compliance with company standards and manufacturer guidelines.
• Perform final inspections to verify proper operation, alignment, and finish.
• Address and resolve any installation issues on-site to meet customer satisfaction.
• Inspect completed installations and repairs to ensure proper alignment, operation, and aesthetic appeal.
• Identify and resolve any issues to meet company quality standards.

Team Collaboration

• Work closely with the sales, service, and installation teams to coordinate project timelines and resources.
• Provide feedback to the operations team regarding job progress, challenges, or additional requirements.

Documentation & Reporting

• Maintain accurate records of measurements, site conditions, and installation details.
• Submit detailed reports and photos for each project to ensure proper documentation.

Safety Compliance

• Follow all safety protocols and ensure job sites are safe for workers and customers.
• Properly handle tools, equipment, and materials to prevent accidents or damage.
• Follow all safety protocols and guidelines while working on-site.
• Properly use and maintain tools and equipment to ensure a safe working environment

Qualifications

Education

• High School diploma or equivalent (required). Trade certifications or technical training in construction or carpentry (preferred).

Experience

• 2 years of experience in windows and doors installation, field measurements, or a related field.
• Familiarity with high-end window and door products is a strong advantage.

Skills

• Strong knowledge of construction methods and installation techniques for windows and doors.
• Ability to read and interpret blueprints, technical drawings, and manufacturer specifications.
• Excellent communication and customer service skills.
• Strong problem-solving skills and attention to detail.
• Proficiency with tools and equipment used for measuring, adjusting, installing, and repairing windows and doors.

Attributes

• Detail-oriented with a focus on precision and accuracy.
• Problem-solving mindset and ability to work independently.
• Dependable, punctual, and professional demeanor.
• Physical ability to lift heavy materials, work on ladders, and handle tools for extended periods.

Working Conditions

• Regular work in both indoor and outdoor environments, with potential exposure to varying weather conditions.
• Requires physical labor, including lifting, bending, and standing for extended periods.
• Working on Ladders, Lifts, and construction sites at varying heights while maintaining safety standards

About Us
Since 1992, New View Windows and Doors has been a premier distributor of high-end window and door products, proudly serving the Florida Panhandle. Recognized as a trusted leader in the industry, we specialize in providing premium solutions that enhance the beauty, functionality, and value of our customers’ homes. Committed to innovation, we continuously seek cutting-edge products to meet and exceed our customers’ expectations. With plans for future expansion, New View is dedicated to growing our reach while fostering a supportive and dynamic workplace where team members can thrive and contribute to our ongoing success.

Why Join Us?

• Competitive pay and full benefits package.
• Opportunities for growth and professional development.
• A supportive and inclusive team environment.
• Be part of a company committed to excellence in customer service and innovation.

How to Apply:

Please submit your resume or complete the provided job application detailing your interest in this role to admin@newviewwindows.com. Applications will be reviewed on a rolling basis.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Retirement plan
• Tools provided
• Vision insurance

Compensation Package:

• Bonus opportunities
• Hourly pay
• Overtime pay
• Performance bonus
• Yearly bonus

Schedule:

• 10 hour shift

Work Location: In person

Salary : $20 - $25