What are the responsibilities and job description for the BMC Remedy / Helix Service Desk Professional - M position at Next Step Systems?
Job Details
BMC Remedy / Helix Service Desk Professional, Washington, DC
We are looking for a qualified candidate to work as a full-time BMC Remedy/Helix Service Desk Professional with experience for a Government client in Washington, DC. Must be a BMC Certified Professional or have an ITIL 4 Managing Professional certification. Candidates need to have a Public Trust Clearance.
BMC Remedy / Helix Service Desk Professional Qualifications:
- Minimum 4 years of experience administering, maintaining, and developing BMC Helix IT Service Management Software.
- Bachelor s degree in Computer Science, Information Technology, or other related fields.
- Candidates must have either an ITIL 4 Managing Professional certification or a BMC Certified Professional certification.
- ITSM experience is a plus.
Benefits include medical insurance, dental, vision, flexible spending account, retirement plan, PTO, 401K matching, etc.
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