What are the responsibilities and job description for the Office Coordinator position at Nexus Energy Solutions?
Job Description
Job Description
Overview :
The Office Coordinator and Service Support role is responsible for serving as the primary point of contact to coordinate and support day-to-day Middlesex operations. This position will work in a complementary function to supporting NES administrative and service teams.
Responsibilities :
- Answer the NES phone and direct calls accordingly.
- Take all service call requests by phone and email and create a work order in the ERP.
- Service Invoicing for customers and subcontractors and upload all invoices into vendor portals.
- Track and maintain records for Service Department certifications and training.
- Support ordering and inventory of service parts.
- Support Construction team filing permits and modification reports.
- Mail AR statements and make AR calls.
- Record and monitor Vehicle Inspections and Maintenance.
- Receive and distribute incoming mail and facilitate outbound mail.
- Manage Office supplies.
- Works with cross-functional team members to investigate and resolve customer and vendor questions and concerns.
- Maintains accurate and organized records.
- Contributes to team effort by accomplishing related results as needed.
- Abide by all regulations, policies, work procedures, and instructions, including NES Safety requirements.
- All other duties as assigned
Qualifications :
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