What are the responsibilities and job description for the Business Development Manager position at NFPI TRAINING?
Duties:
- Conduct outbound calls to customers to provide assistance and support
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction and achieve department goals
- Stay updated on product knowledge and company policies to effectively address customer concerns
Experience:
- Previous experience in a service management role is preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks simultaneously
- Proficient in using computer systems and software applications
If you are a motivated individual with a passion for building exceptional customer relationships, we would love to hear from you.
Join our team and be part of a company that values its employees and offers opportunities for growth and development.
Other considerations that could enhance your job application:
-Military background
-Mechanical aptitude
-Ability to lift 50 pounds
-Extensive phone experience
Job Type: Full-time
Pay: $16.19 - $19.23 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- No nights
Work Location: In person
Salary : $16 - $19