What are the responsibilities and job description for the Business Development Manager position at NFPI TRAINING?
Duties:
- Conduct outbound calls to customers to provide assistance and support
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Analyze customer needs and provide appropriate solutions or recommendations
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction and achieve department goals
- Stay updated on product knowledge and company policies to effectively address customer concerns
Experience:
- Previous experience in a service management role is preferred but not required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks simultaneously
- Proficient in using computer systems and software applications
-Read and follow directions
Join our team and be part of a company that values its employees and offers opportunities for growth and development.
Other considerations that could enhance your job application:
-Military background
-Mechanical aptitude
-Ability to lift 50 pounds
-Extensive phone experience
If you are a motivated individual with a passion for building exceptional customer relationships, we would love to hear from you today by phone.
Salary:
-Fixed annual salary ($42-48K) with potential of commission adding 10-20%
Summary:
In the role of Business Development Manager, you will be instrumental in driving growth and strategic planning within the organization. Reporting to the senior management team, your core responsibilities will include managing customer relationships, developing new business, and utilizing your sales expertise to achieve targets. Additionally, your negotiation and project management skills will be vital in fostering relationships and ensuring successful project completion, ultimately contributing to the company’s success.
Job Type: Full-time
Pay: $42,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- No nights
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $42,000 - $48,000