What are the responsibilities and job description for the Practice Manager position at NHOMS PLLC?
Job Description
Job Description
Description : Who We Are :
Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success.
Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team.
We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives - all while having a little fun!
Position Summary :
At NHOMS & MassOMS, our Practice Managers play a key role in overseeing the day-to-day operations, providing crucial support to the front desk team. We're looking for someone with solid management experience, preferably in a medical setting, and a strong dedication to leading their team to success. Join us in making a positive impact on our practice and the well-being of our team members.
Responsibilities include but are not limited to :
- Provide clear direction and guidance to the front desk team, addressing local office staff matters, and fostering a culture of motivation and success.
- Act as a backup for the front desk, ensuring continuity and efficiency in daily operations.
- Conduct patient chart audits and implement necessary corrections to maintain accurate and up-to-date records.
- Ensure comprehensive training for new front desk staff, facilitating their seamless integration into the team.
- Conduct annual performance reviews for current staff, offering constructive feedback and opportunities for development.
- Provide direct support to the surgeon in daily non-clinical operations, including patient satisfaction initiatives, non-clinical team selection, development, and other essential business-related functions.
- Efficiently manage scheduling for both clinical and non-clinical team members, optimizing resource allocation and workflow.
- Assist patients with check-in and check-out procedures, manage telephone calls, and address inquiries.
- Effectively communicate with referring practices, patients, and teammates.
- Schedule appointments for the practice to optimize patient satisfaction, surgeon time, and the most effective use of treatment rooms.
- Treatment planning and benefits verification.
- Create, access, and verify patient records in Open Dental retrieve patient files, prepare flow charts, and place charts in sequence for surgeon examination.
- Collaborate with all teammates and organizational levels, including Marketing, Human Resources, Call Center & Billing teams.
- Perform closing procedures at the end of the day, including depositing cash and checks.
Requirements :
Required Skills & Abilities :
Experience & Qualifications :
Compensation & Benefits :
Our Commitment to Diversity and Inclusion
At NHOMS | MassOMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow. We believe in work-life balance and encourage our team members to work together, making a difference in our industry. A culture of innovation, diversity, and inclusion is the NHOMS | MassOMS way. Equality drives our spirit and fuels our creativity. We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self. Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger.
Salary : $30 - $36
