What are the responsibilities and job description for the Technical Support position at Nichesoft, LLC?
Job Purpose:
Provide technical support assistance for our proprietary software to our client base.
Duties:
Answering questions, troubleshooting problems, installation of our software and 3rd party software components.
Skills/Qualifications: (Not All Required But A Plus!)
SQL (SSMS), Point of Sale Software, Friendly personality, patience with non-technical users, Windows OS, logic and analytical problem solving skills.
Position will require some in-person training but will ultimately be a work from home (WFH) position.
Quality internet and access to a windows PC with internet will be required for WFH candidates.
Provide technical support assistance for our proprietary software to our client base.
Duties:
Answering questions, troubleshooting problems, installation of our software and 3rd party software components.
Skills/Qualifications: (Not All Required But A Plus!)
SQL (SSMS), Point of Sale Software, Friendly personality, patience with non-technical users, Windows OS, logic and analytical problem solving skills.
Position will require some in-person training but will ultimately be a work from home (WFH) position.
Quality internet and access to a windows PC with internet will be required for WFH candidates.