What are the responsibilities and job description for the Medical Office Assistant (FRONT DESK) position at Nimbus Health?
Title: Medical Office Assistant
Location: Maricopa County, Arizona
Context: Nimbus Health is building the future of pulmonary care. Through an innovative blend of in-person care and remote patient monitoring, Nimbus Health addresses the unique needs of the 50M Americans who suffer from asthma, COPD, and other respiratory conditions. Our goal is to demonstrably improve clinical outcomes for respiratory patients, transforming the lives of millions who struggle to breathe.
Role Summary: The medical office assistant is responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office assistants provide revenue cycle support, scheduling, patient communication, Answering call, refill medication, orders ,insurance eligibility , collecting copay and other key patient related services.
Responsibilities:
- Using the EMR to document patient clinical data (e.g., medical history and referral information).
- Patient Registration
- Schedule appointments and procedures
- Answer and triage phone calls, follow up with patients, etc.
- Assist patients with initial paperwork.
- Accurately update and maintain patients' health records.
- Communicate test results to patients when directed by physicians or as dictated by operational protocol.
- Assist patients with re-scheduling appointments and other scheduling issues.
- Remote Patient Activities
- vital sign
- chart scrubbing
- checking daily faxes
- All other duties as assigned
Qualifications:
- 3 years of Medical Assistant or Medical Office Assistant experience required; pulmonology preferred.
- 2 years of EMR experience required; Athena or Eclinical Works, preferred.
- Formal Medical Assistant or Medical Office assistant training, desired, CMA/RMA certification preferred.
- High school diploma or equivalent required
- Valid COVID-19 vaccination desired
- Genuine passion for patient care-Expected
Why Nimbus Health?
We are dedicated to fostering a fun and supportive environment for both our patients and staff. Join us as we redefine the standard of care in pulmonary medicine.
Job Type: Full-time & Part-time
Pay:
Benefits:
- Health Insurance
- 401-k retirement plan
- 9 Paid Holidays
- No weekends
- Uniforms (4 sets):
- Access to Aflac and Life Insurance Options
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Medical Specialty:
- Pulmonology
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Pulmonary or Allergy: 2 years (Preferred)
- EMR systems: 2 years (Required)
- Medical Office Assistant: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Prescott, AZ 86305 (Preferred)
Ability to Relocate:
- Prescott, AZ 86305: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $18 - $20
