What are the responsibilities and job description for the Implementation Project Manager - Accounting position at NISC?
Primary Responsibilities :
The primary responsibility for this position is managing Financials software implementations for Member / Customers. Embrace the opportunity to use your people skills to conduct a high level of effective customer interaction and your project management skills to establish expectations and timelines throughout the software implementation process. Become an active member of the team by providing application support to customers, validating converted data, conduct training, and respond to questions regarding the software application and the conversion process.
Essential Functions :
- Prepare and monitor the Project Plan.
- Determine expectations and timelines of the Member’s conversion process.
- Compile and analyze business requirements and evaluate Member / Customers’ operational processes to prepare for software application conversions.
- Provide superior customer support to internal and external customers in all encounters.
- Communicate with all parties involved in the enterprise implementation.
- Perform on-site training or deliver remote application training to Member / Customers.
- Design and implement system set-up configuration independently, facilitate and follow-up with difficult application requests, and convey customer feedback to development staff.
- Complete required conversion documents and utilize support tools and best practices as directed.
- Validate and audit the accuracy of converted data, which includes reconciling converted totals and month-end balancing.
- May be called upon to assist in other implementation areas and design teams.
Supplementary Functions :
Desired Job Experience :
Important Skills :
Desired Education and / or Certification(s) :
Minimum Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Disclaimer :
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
