What are the responsibilities and job description for the IT BUSINESS ANALYST position at NLB Corp?
RESPONSIBILITIES
- Optimize configurations for Microsoft Dynamics 365 for Finance & Operations (F&O) and Supply Chain Management modules, including Sales & Marketing, Purchasing, Engineering, Warehouse Management, Production Control, Inventory Management, and Product Information Management.
- Troubleshoot user issues related to Sales Orders, Purchase Orders, Engineering Change Orders, Production Orders, and Work Orders.
- Draft functional specification documents for requested software modifications, assist with design and testing, and ensure approvals are documented throughout the software development lifecycle.
- Work with outside development partner to answer design questions on requested changes and assist with internal testing
- Participate in backlog prioritization with business owners to communicate what is most impactful to the business
- Document, test, and integrate software solutions, including Dooap (AP), Vertex (sales tax), Experlogix CPQ (product configurator), Versapay (customer payment automation), and Pacejet (shipping).
- Utilize BI tools (Excel, Power Query, Power BI, SSRS reports, Azure Synapse, and Reporting Manager) to enhance data visibility for end users.
- Identify, test, and implement new D365 features to optimize business processes.
- Facilitate automated scenario testing (RSAT), maintain proper documentation of test results, and verify changes during platform upgrades.
- Manage ERP system user base and ensure proper licensing coverage.
- Create training materials and Standard Operating Procedures for stakeholders.
- Configure devices, including printers and mobile devices, for ERP system use in warehouse operations.
- Respond to and resolve D365-related issues using a helpdesk system.
- Collaborate with team members to develop creative solutions to meet internal customer needs.
- Promote and embrace change across departments to drive organizational improvement.
- Participate in the implementation of continuous improvement systems, policies, and procedures that enhance organizational value and efficiency.
- Perform additional duties as assigned.
SKILLS & ABILITIES
PHYSICAL DEMANDS
Physical Demands
Lift / Carry
Stand
F (Frequently)
Walk
F (Frequently)
F (Frequently)
Handling / Fingering
F (Frequently)
Reach Outward
F (Frequently)
Reach Above Shoulder
F (Frequently)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or Kneel
O (Occasionally)
Bend
O (Occasionally)
10 lbs or less
F (Frequently)
11-20 lbs
O (Occasionally)
21-50 lbs
O (Occasionally)
51-100 lbs
O (Occasionally)
Over 100 lbs
O (Occasionally)
Push / Pull
12 lbs or less
O (Occasionally)
13-25 lbs
O (Occasionally)
26-40 lbs
O (Occasionally)
41-100 lbs
O (Occasionally)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5 hrs / day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs / day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5 hrs / day)
Other Physical Requirements
WORK ENVIRONMENT
The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.
