What are the responsibilities and job description for the Deskside Support Technician position at Noblesoft Technologies Inc.?
Job Title: Desk Side Support Specialist
Location: Conyers, GA 30013
Mode : Contract (Day 1 Onsite)
Technical Requirements
- · Phone support experience necessary.
- · Technical Service desk or technical call center experience is necessary.
- · Disciplined, systematic problem solving skills required.
- · Windows Operating systems
- · Clients: Windows XP, Windows 10
- · Servers: Windows 2008/2012/2016
- · Knowledge of Active Directory
- · ITSM ticketing tools such as Service now , Remedy, HP Service Center, Peregrine Service Center
- · Remote desktop connectivity applications like Team Viewer, SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
- · MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
- · Internet browsers (e.g. Explorer, Chrome, Firefox),
- · VPN and remote dial-in users
- · Support for laptop, desktops, and printers all models
- · PDA and blackberry support
- · Others: Adobe Acrobat and other common desktop applications like WinZip, etc
Job Type: Contract
Pay: $21.54 - $22.25 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- On call
Ability to Commute:
- Conyers, GA 30012 (Required)
Ability to Relocate:
- Conyers, GA 30012: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $22
