What are the responsibilities and job description for the Customer support associate position at nok?
- Customer Service / Remote - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Support Associate you'll : Quickly respond to customers' concerns or inquiries across all platforms, including phone, text, email and social media to ensure they have an OUTSTANDING experience;
- Proactively address customers' problems before they arise - turning skeptics into loyal users; Collaborate cross-functionally to drive resolution of customer issues;
- Become a subject matter expert on listed products and provide technical support such as basic troubleshooting as needed;
Last updated : 2024-05-30
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