What are the responsibilities and job description for the Inside Technical Sales Representative - Rancho Cordova, CA position at Norman S. Wright Mechanical Equipment?
Join the dynamic team at Norman S. Wright as an Inside Technical Sales representative. We are seeking a full-time professional with a strong background in the HVAC industry. In this role, you will work closely with our outside sales team to provide critical support to our customers.
You will be responsible for a variety of tasks, including equipment selection, quoting, tracking orders, and managing the after-sales process for customers. You will also be expected to provide quick, precise responses to customer inquiries, participate in sales meetings and manufacturer training, and actively promote and market our products to generate new business relationships.
As a member of our team, you'll work collaboratively to develop creative solutions to technical problems and ensure on-time delivery of products to our valued customers. A degree in engineering is preferred, and a strong history in the HVAC industry is required.
This role offers a unique opportunity to enhance your professional skills through participation in training and sales meetings, while also contributing to the smooth operation of our sales processes. If you're ready to take on a challenging and rewarding role that plays a crucial part in our company's success, we would love to hear from you.
Responsibilities :
- Respond to customer inquiries and provide technical support on HVAC products and systems
- Prepare and deliver accurate quotes and proposals based on customer requirements
- Develop and maintain strong relationships with customers and clients
- Collaborate with the sales team to identify and pursue new sales opportunities
- Stay updated on industry trends, products, and competitor activities
- Assist in the preparation of sales presentations and product demonstrations
- Provide after-sales support, including troubleshooting and resolving customer issues
Qualifications :
Norman S. Wright Mechanical Equipment has been in business for over 115 years providing customers with exceptional system knowledge to meet all project requirements within the HVAC industry. NSW represents industry‐leading HVAC equipment manufacturers throughout Northern California, Northern & Southern Nevada, Arizona, New Mexico, West Texas, Hawaii, and the Pacific and is an equal opportunity employer.