What are the responsibilities and job description for the Information Technology Technician position at Nortek Data Center Cooling?
Description
Position at Nortek Air Solutions
Position Summary
We are seeking a dedicated IT Help Desk Technician to join our team. This role will be based in Okarche and will cover multiple Nortek Air Solutions locations. The successful candidate will also assist with special projects within iMSP.
Position Responsibilities
About Nortek Air Solutions
Nortek Air Solutions, LLC (NAS) is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier, and more productive by creating innovative solutions that deliver outstanding customer value.
NAS is the largest manufacturer of custom heating, ventilation, and air conditioning (HVAC) equipment in North America. Its products include FANWALL TECHNOLOGY®, air handlers, packaged DX, vertical self-contained systems, energy recovery ventilators with integrated heating and cooling systems, coils and more. NAS has five strategically located manufacturing facilities which encompass over 2 million square feet of clean space and 180 sales representative offices. NAS’s brands are known for innovation and advanced technology and provide customers with product solutions for every industrial need including commercial air handlers, clean room systems, and mission critical technology. NAS’s end markets include healthcare, education, industrial, commercial, clean rooms, and data centers.
Nortek Air Solutions, LLC, is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
Position at Nortek Air Solutions
Position Summary
We are seeking a dedicated IT Help Desk Technician to join our team. This role will be based in Okarche and will cover multiple Nortek Air Solutions locations. The successful candidate will also assist with special projects within iMSP.
Position Responsibilities
- Provide technical support and troubleshooting for IT-related issues.
- Assist with the installation, configuration, and maintenance of hardware and software.
- Respond to help desk tickets and ensure timely resolution of issues.
- Support special projects within IMSP as needed.
- Travel to various Nortek Air Solution locations to provide on-site support.
- High school diploma or equivalent; associate degree in IT or related field preferred.
- 1-2 years of experience in a help desk or technical support role.
- Strong knowledge of computer hardware, software, and networking.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple tasks.
- Experience with Nortek Air Solution systems and IMSP projects.
- Certifications such as CompTIA A , Network , or similar.
About Nortek Air Solutions
Nortek Air Solutions, LLC (NAS) is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier, and more productive by creating innovative solutions that deliver outstanding customer value.
NAS is the largest manufacturer of custom heating, ventilation, and air conditioning (HVAC) equipment in North America. Its products include FANWALL TECHNOLOGY®, air handlers, packaged DX, vertical self-contained systems, energy recovery ventilators with integrated heating and cooling systems, coils and more. NAS has five strategically located manufacturing facilities which encompass over 2 million square feet of clean space and 180 sales representative offices. NAS’s brands are known for innovation and advanced technology and provide customers with product solutions for every industrial need including commercial air handlers, clean room systems, and mission critical technology. NAS’s end markets include healthcare, education, industrial, commercial, clean rooms, and data centers.
Nortek Air Solutions, LLC, is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
