What are the responsibilities and job description for the Dental Treatment Coordinator/Insurance position at North Baldwin Dentistry?
Overview:
Pay Based On Experience
Must have worked in a dental office for 2 yrs
Must have experience with Dentrix .
Must have experience with insurance.
Responsibilities:
- Coordinate patient check-ins and check-outs
- Schedule appointments and follow-up visits
- Handle patient inquiries and provide exceptional customer service
- Manage electronic health records using Dentrix
- Ensure compliance with clinic policies and procedures
Experience:
- Previous experience working in a dental office
- Proficiency in using Dentrix
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Familiarity with front desk operations and patient service
- Presenting accurate treatment plans to patients.
- Greets, responds quickly and effectively to needs of patients and guests * Collects all necessary fees and deductibles at check in * Provides follow up confirmation of appointments for patients who failed to do so electronically * Maintains the flow and paperless environment within the dental office * Answers phone calls and responds to emails * Resolve patient issues in accordance with company policies * Manage patient scheduling and direct patient flow * Understand treatment plans * Setup third party finance options for patients * Coordinate with insurance companies to ensure claim completion * Compliant with company policies and procedures * Ensure records are stored securely and in compliance with privacy regulations * Maintain professional appearance and functionality of office * Create and contribute to a supportive team environment
Job Type: Full-time
Expected hours: 32 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- No weekends
Work Location: In person
