What are the responsibilities and job description for the Front Desk Receptionist position at North Carolina A&T State University?
Classification Information
Position/Classification Title
Administrative Support Assoc
Classification Type
SHRA
Position required to work during periods of adverse weather or other emergencies:
N - Not Mandatory
Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred Years Experience, Skills, Training, Education
Required License or Certification
Position Overview
Primary Purpose of Position
This position is responsible for being the first point-of-contact for Facilities visitors. As the Front Desk Receptionist, this person will be expected to answer and direct phone calls, greeting/referring/assisting visitors/students/faculty and staff/others, mail distribution, maintaining conference room schedules, project meeting scheduling, and conduct other administrative support as needed.
Primary Function of Organizational Unit
The Physical Plant is responsible for providing services relative to buildings and grounds maintenance, utilities, transportation, trash removal, central receiving, recycling, disposition of surplus property and moving and hauling. In addition, the Physical Plant’s expanding responsibilities include providing support services for the instruction and research programs to achieve the University’s mission, goals and objectives. Maintain, improve and expand all campus buildings, campus image and educational opportunities for all people. More specifically, the functions involve energy conservation, building renovation/repair, occupational safety and health, landscape design, event planning, vehicle and equipment maintenance/repair, motor pool and housekeeping services to 44 academic buildings, 14 residence halls and seven farm buildings. Moreover, the Housekeeping Department provides housekeeping and custodial services to 44 academic buildings, and supervises housekeeping contractor for 14 residence halls.
Work Hours
8am-5pm, Monday-Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies
Required Competency
Communication
Duties
Demonstrate professionalism when greeting visitors and/or customers upon entry, listening to their needs, and directing them appropriately.
Required Competency
Administrative Duties
Duties
Answering phone calls coming into the main Facilities line and directing them appropriately. Mail distribution. Maintaining files kept at the front desk. Managing and maintaining conference room schedules. Facilitating scheduling for project and operations meetings. Utilizing office technology as needed to provide general office & visitor support.
Position Information
Working Title
Front Desk Receptionist
Competency Level
Contributing
Position Number
004402
Recruitment Range
$33,540
FLSA
Non-Exempt
Appointment Type
Permanent - Full-time
FTE
40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division
Asst VC Bus & Fin/Facilities
Organizational Location
VC for Business & Finance
Organizational Unit
Asst VC Bus & Fin/Facilities
Posting Detail Information
Posting Number
SHRA2829
Open Date
02/17/2025
Close Date
03/02/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Blue Cross Blue Shield of NC – Health Benefits
- NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans – 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link
https://jobs.ncat.edu/postings/36035
Salary : $33,540
