What are the responsibilities and job description for the Front Desk Receptionist position at North Grand Dental?
We are currently looking for a Dental Receptionist for our practice. Our office is looking for an enthusiastic and motivated front office person to join our team. Our ideal Dental Receptionist will have experience working with the public and have exceptional customer service skills. The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients as they check in, schedule future appointments, and handle incoming phone calls. They will assist patients in all aspects of their visit to ensure patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Answering telephone and checking voicemail
- Scheduling appointments
- Confirming appointments
- Follow up on no shows/cancellation of appointments
- Post charges and payments to patient accounts
- Maintain a clean and friendly waiting area and front office space for patients
- Post insurance payments and insurance verification
- Closing duties at the end of each day
The hours for this position would be Monday-Thursday 12pm-630pm and Fridays 9am-330pm. Hours may be flexible.
Job Type: Full-time
Pay: Up to $30.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $30