Millvale Pathways Service Coordinator

Job Description—Millvale Pathways Service Coordinator

Reports to: Millvale Outreach Manager

Responsible for: Daily provision of the Community Service Block Grant (CSBG) funded programs (funded by the Allegheny County Department of Human Services) in the North Hills Community Outreach Millvale CSBG Service Area

Duties include:

· Screening callers and walk-ins for their appropriateness/eligibility for NHCO programs and services

· Completing assessments of persons to gauge strengths and needs and then developing service plans to (1) alleviate immediate/crisis concerns and (2) attain long-term economic self-sufficiency

· Regularly contacting and following-up with persons in need to ensure progress toward self-sufficiency

· Referring persons to other community resources/organizations as needed

· Ensuring that persons in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients

· Organizing community outreach activities and presentations, meeting with community leaders, and developing relationships with community partners to facilitate client recruitment and referrals to the program

· Assisting clients with LIHEAP, Dollar Energy and Department of Public Assistance applications

· Maintaining detailed, accurate case notes and goal plans, and completing required data entry in Synergy (CSBG-specific, web-based application) and NHCO databases

· Other duties as assigned

Hours: FT, non-exempt, 40 hours per week

8:30am-4:30pm, Monday through Friday (some flexibility to meet client needs)

Evenings and weekends as needed to perform assigned duties

Education: Bachelor’s degree or equivalent experience required

Experience: Two years of related case management experience required. Proficiency in Google Suite and Microsoft Office applications and accuracy with data entry required.

Requires: · Ability to work independently· Capable of managing multiple tasks with deadlines with ease and professionalism· English speaking with ability to communicate clearly and concisely, verbally and in writing· Normal range of hearing and eyesight to record, prepare and communicate information· Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment· Must pass 33/34/clearances

Pay Range: $20.00/Hour

Interested individuals should email a cover letter and resume to: Genevieve Volpe; grvolpe@nhco.org

Position will remain open until the right candidate is identified.

North Hills Community Outreach is an Equal Opportunity Employer

Must be legally authorized to work in the United States

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Millvale, PA 15209: Relocate before starting work (Required)

Work Location: In person

Salary : $20