What are the responsibilities and job description for the Front Desk Clerk position at North Jacksonville St Marys KOA Campground?
Job Overview
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Responsibilities
- Greet guests and efficiently process check-in and check-out
- Handle guest inquiries and provide accurate information about hotel services
- Manage reservations and ensure all bookings are accurate
- Operate the phone system and direct calls to the appropriate department
- Assist with guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
Requirements
- Prior experience in hospitality or a similar role is preferred
- Excellent phone etiquette and communication skills
- Proficiency in using front desk software and phone systems
- Ability to multitask in a fast-paced environment
- Strong guest relations skills to ensure a positive guest experience
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: No less than 20 per week
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekends as needed
Ability to Commute:
- Kingsland, GA 31548 (Required)
Ability to Relocate:
- Kingsland, GA 31548: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14