What are the responsibilities and job description for the Plant Clerk (full time) position at North Oaks Senior Living Community?

North Oaks Communities LLC is seeking a caring, compassionate, and organized Plant Clerk who wants to make a positive impact in the lives of seniors every day. At our premier 5 Star retirement community, we offer a home-like environment where we treat everyone with respect and dignity. Hospitality is at the heart of what we do.

The Plant Clerk is responsible for answering the Plant Operations Department telephones, handling office-related functions, assisting the Plant Operations Director and ensuring an efficient office atmosphere. This position will also include performing light maintenance tasks and performing driving duties as assigned.

Compensation : $18.00 per hour

Shift and Schedule : full-time Monday through Friday 8 : 30am-5 : 00pm.

Essential Duties :

Assists the Plant Operations Director with all administrative functions in the Plant Operations Department.
Assists in daily management of the work order system including communication with residents, opening and closing work orders, completing entry of work completed and tracking the time and material expended.
Assists in prioritizing work orders including communication with staff, dispatching work by radio and aging work orders by work order date.
Assists in tracking and scheduling all apartment renovations including communication with residents on color selection and special requests.
Provides computer-related services to Plant Operations including word processing, spreadsheet, desktop publishing and database applications.
Assists with purchasing, inventory, accounts payable, resident billing, shipping and receiving.
Assists with the scheduling and tracking of special projects.
Completes light duty work orders, some of which will be light maintenance task as assigned.
Performs driving duties as assigned.
Provide computer / IT services for the residents. Resolve connectivity issues, install new smart devices etc. Utilize internet provider and IT provider to assist in resolving problems.
Conduct new resident move in orientation within 7 days of a resident moving in.
In the absence of the Concierge, complete concierge duties to assist the residents, their friends and family in any way to improve their experiences inside and outside of North Oaks.
Keep up to date with the policies and procedures for front desk. Provide coverage and assistance when needed.
Develop and maintain an orderly tracking systems to ensure timely maintenance, preventative maintenance and inspections and regulatory compliance.
Provide security / valet and screening services as needed.

Other Duties :

Assists in creating and maintaining a professional office atmosphere in the Plant Operations Office.

Promotes professional communication between the Plant Operations Office, residents and other departments.

Maintains all files; update, organize and file department paperwork and documents in a timely fashion.

Maintains workstation and equipment in a safe and organized manner.

Attends in-service training and education sessions, as assigned.

Performs specific work duties and responsibilities as assigned by Plant Director.

Observes all safety rules and regulations.

HIPAA Compliance - follows written policies and procedures to ensure confidentiality of protected health information.

OIG Compliance - follows written policies and procedures to comply with the federal and state laws and regulations.

Qualifications :

High school graduate with ability to communicate effectively in English and perform simple arithmetic.

Some office experience required.

Proficiency with word processing, spreadsheet and database programs.

Some degree of agility is required to walk the grounds and occasionally work from a three-foot step ladder.

Must possess a valid Maryland drivers license with a good driving record. Also meet the community's qualifications to be an approved driver.

Ability to work under pressure, meet deadlines, be exacting in performance and work well without direct supervision.

Courteous, friendly and helpful attitude toward the residents and staff.

Compliance with North Oaks Immunization requirements

Benefits : This Full Time position is eligible for :

Health, Dental, and Vision Insurance (single and family)

Paid Vacation, Holiday and Sick Leave

401K for employees 18 years of age or older

Meal Subsidy

Lyft / transportation service from public transport

Employee Assistance Plan

Free Parking

Onsite caf

Employee referral bonus

Company discount program

Paid Orientation

Voluntary insurances such as Short-Term Disability, Life insurance, Accident, Hospital, and Critical Illness

E-Verify Participant / EOE

Salary : $18

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