What are the responsibilities and job description for the Banquet Server position at North Pacific Management?
Do you have a passion for providing exceptional customer service and delivering memorable experiences to guests? We are seeking an enthusiastic Banquet Server to join our team! You will work closely with your team to ensure that all guest requirements are met and each event runs smoothly. A successful candidate will have a proven track record of delivering exceptional service in a fast-paced environment.
Position Summary: Responsible for courteous, friendly, and efficient food and beverage service at banquet events.
Essential Functions:
- Review Banquet Event Order for schedule of daily functions.
- Consistently offer professional, engaging and friendly service.
- Complete all side work and related cleaning duties.
- Prepare banquet rooms for assigned functions.
- Prepare, deliver, and refresh coffee stations.
- Serve meals.
- Perform both opening and closing procedures.
- Maintain appropriate levels of food and beverage items.
- Set-up/break-down buffet or other special food service tables/equipment.
- Ensure that all doors and equipment are locked securely, everything is turned off and keys are returned.
- Display knowledge of basic bar terminology and wine service.
- Ensure equipment is in proper working order.
Additional Responsibilities:
- Keep work area neat and organized.
- Conduct self in a professional manner at all times.
- Maintain a safe working environment and immediately report all unsafe conditions.
- Maintain a good working relationship with all departments.
- Comply with all policies and procedures set forth by the property Employee Handbook.
- Perform all other duties as assigned.
Qualifications:
- High school diploma or GED.
- Possession of government required licenses or certificates.
- Knowledge and understanding of quality food service techniques and standards.
- Exceptional guest service skills.
Ability to:
- Work with minimal supervision.
- Work any day of the week and any hour.
- Maintain a professional appearance at all times.
- Work as part of a team.
- Communicate effectively.
- Receive and follow both verbal and written instructions.
- Multi-task and work well under pressure.
- Carry and balance plates, trays, etc.
Physical Requirements:
- 6-8 hours: Standing/Walking
- 3-6 hours: Crouching/Bending/Stooping, Lifting/Carrying (up to 40 lbs.), Pushing/Pulling, Reaching, Grasping
- Up to 1 hour: Climbing Stairs, Sitting
Why work for us?
- Competitive Company Benefits - Medical, Dental, Vision, 401k (match) , Employee Life and more!
- Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
- Great EAP Benefits, day one! - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more!
**We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
If you are a dedicated and passionate banquet server, we would love to hear from you!
