What are the responsibilities and job description for the Front Desk Receptionist position at North Star Resource Group?
Position: Director of First Impressions
Reports to: Supervisor, Support Services
COMPENSATION & BENEFITS:
- $17.50-$19.00 per hour depending on qualifications and experience
- Generous PTO package
- Medical, Dental, Vision, Life Insurance, Short Term & Long-Term Disability
- 401K match
ORGANIZATION/BUSINESS OVERVIEW:
North Star Resource Group is an independent financial services firm helping our clients start and stay on the path to financial security. We are committed to your complete financial wellness; whatever life may bring.
We are looking for individuals to join our company that live our core values:
- Responsibility
- Faith
- Integrity
- Growth
- Gratitude
- Service
POSITION SUMMARY:
This role is essential to our client’s experience and requires excellent customer relation skills, exceptional phone call delegation, professionalism, and reliability. As the Director of First Impressions, you are the first point of contact for many clients calling or visiting the office and are responsible for fostering a remarkable and positive experience for them. Some of the tasks involved with this role are answering and delegating incoming calls, queuing up and mailing out packages, monitoring conference room scheduling, providing back up entry level administrative support for firm professionals, maintaining and updating firm-wide spreadsheets and phone lists, maintaining a tidy and clean lobby, data entry when labeling documents, and additional tasks not listed.
Minimum requirements in terms of educational background, work experience, licenses /certifications or other knowledge, skills, and abilities.
- Relevant experience with similar roles
- Strong computer skills, Microsoft Office Suite experience preferred
- Excellent verbal and written communication skills
- Uphold confidentiality of information that aligns with company’s core values
- Ability to coordinate multiple tasks and priorities
- High attention to detail
This description covers the primary and principal duties of the job. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed.
ADDITIONAL SKILLS AND EXPERIENCE:
- Good organizational and demonstrated problem solving skills a plus.
- Knowledge of insurance/ financial services industry
Salary : $18 - $19
