What are the responsibilities and job description for the Front Desk Associate position at Northcentral Indiana Sports Medicine Center?
About us
Northcentral Indiana Sports Medicine Center is a long-established practice with an emphasis of a positive patient experience. We are interested in an outgoing front desk medical receptionist who wants to work in a dynamic, team-oriented environment. Responsibilities include greeting patients, accurately recording data in an electronic medical record system, assisting patient with subsequent services and completing financial transactions. The ideal front desk medical receptionist candidate will have excellent interpersonal skills as well as being proficient with data entry and telephone etiquette.
Northcentral Indiana Sports Medicine Center is looking for friendly, customer service driven individuals to join our team as a Front Desk Agent.
The Front Desk Agent will be responsible for providing a superior guest experience through a professional, friendly and courteous demeanor. The ideal candidate will possess a strong work ethic, must have the ability to work as part of a team, demonstrate excellent customer service skills and possess the ability to multi-task.
Responsibilities:
- Greet and check in patients as well as provide a superior level of customer service to all patients as needed
- Answer all incoming calls and respond to all calls in a professional manner
- Process payments, cash and credit card transactions
- Maintain a clean, neat and professional work environment
- Perform other duties assigned by supervisor or department
Qualifications:
- High School Diploma required. Prior experience required.
- Must be able to speak, read, write and understand English. Ability to pass a background check required.
- Must be willing to work until our last patient is done with their treatment. Typically around 5/5:30 PM.
- Must have the ability to work independently with little supervision. Ability to perform essential functions of the job consistently with company policies, procedures and standards of quality.
Job Type: Full-time
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 2 years (Required)
Work Location: In person