What are the responsibilities and job description for the Engagement Specialist - LRC Drop In Center position at Northeast Treatment Centers?
Description
SUMMARY
The Engagement Specialist and team will work directly in the community to meet people where they are; engage with them to understand how they can be connected to necessary resources such as housing, healthcare and/or mental health and addiction recovery treatment; and directly connect them with those resources.
Essential Responsibilities
The Engagement Specialist will work collaboratively with a partner team member and dispatch together to a pre-determined region within the five-county area. Together, the team will
MINIMUM QUALIFICATIONS
Preferred Required
The Engagement Specialist will have a commitment to individuals experiencing homelessness, mental health and or substance use disorders through lived experience (preferred, but not required). The Engagement Specialist will have knowledge of Philadelphia and surrounding county resources which support treatment services, food and housing insecurities, and healthcare. Additionally, The Drop In Center Engagement Specialist will:
SUMMARY
The Engagement Specialist and team will work directly in the community to meet people where they are; engage with them to understand how they can be connected to necessary resources such as housing, healthcare and/or mental health and addiction recovery treatment; and directly connect them with those resources.
Essential Responsibilities
The Engagement Specialist will work collaboratively with a partner team member and dispatch together to a pre-determined region within the five-county area. Together, the team will
- Engage individuals in meaningful discussions focused on their immediate needs, harm reduction and self-advocacy.
- Conduct needs assessments for those willing to participate; obtaining consents as needed.
- Coordinate direct referrals to needed resources.
- Assist and/or complete warm hand off with receiving service or provider.
- Complete documentation summarizing your efforts and outcomes.
- Engage law enforcement and emergency services as needed, and when appropriate.
- Provide psychoeducation individual or groups sessions
- All duties as assigned
MINIMUM QUALIFICATIONS
Preferred Required
The Engagement Specialist will have a commitment to individuals experiencing homelessness, mental health and or substance use disorders through lived experience (preferred, but not required). The Engagement Specialist will have knowledge of Philadelphia and surrounding county resources which support treatment services, food and housing insecurities, and healthcare. Additionally, The Drop In Center Engagement Specialist will:
- Be eighteen (18) years of age or older
- Hold a High school diploma or general equivalency diploma
- Have either maintained at least 12 months of successful work or volunteer experience, or earned at least 24 credit hours at a college or post-secondary educational institution; ( within the last 3 years ) and
- Have experience in navigating multi-system services and a working knowledge of available community resources and ability to provide group and individual psychoeducation sessions focused on self- help, advocacy , and wellness
- Be able to safely and appropriately use a technology ( various devices ) to access resources and complete documentation.
- Adhere to consistent and dependable means of transportation to conduct mobile outreach outside of office setting
- Demonstrate a genuine respect for all individuals
- Demonstrate an understanding of cultural competence and the principles of recovery
