Sponsor Services Professional

Job Description

Job Description

Role Summary

The Sponsor Services Professional plays a critical role in supporting sponsor-facing activities within a Contract Research Organization (CRO) focused on life sciences and supporting the business development and market team. This position is responsible for ensuring efficient administrative operations, serving as a liaison between internal project teams and external sponsors, and coordinating business development activities. The ideal candidate is detail-oriented, highly organized, and skilled in managing multiple tasks in a fast-paced environment.

This is an exempt position and has no supervisory responsibility.

Role Responsibilities

• Act as an administrative point of contact for Sponsor visits, ensuring timely and professional responses.
• Schedule and coordinate conference rooms for meetings, including teleconferences, and in-person sponsor visits.
• Work with business development to maintain CRM data and reporting.
• Assist in the tracking of Sponsor-related documents, including contracts, SOWs, and amendments.
• Identify new Sponsors and perform cold calls to drive new business.
• Coordinate and send information on capabilities to new sponsors.
• Communicate our Mission and capabilities to new sponsors.
• Arrange travel for business development staff complete expense reports
• Organize sponsor meetings including venue selection, travel arrangements, and catering.
• Prepare and distribute meeting agendas and presentations in collaboration with Study Directors and Business Development.
• Support sponsor audits and inspections by preparing requested documentation.
• Receive, direct, and relay telephone calls and messages.
• Welcomes on-site visitors, determines nature of business and announces visitors to appropriate personnel.
• Monitors visitor access and issues passes when required.
• Other duties as assigned.

Role Requirements

Behavioral Expectations

Special Requirements