What are the responsibilities and job description for the HUNGER RELIEF OPERATIONS ASSOCIATE position at Northern Virginia Family Service?
Northern Virginia Family Service's (NVFS) Hunger Resource Center (HRC) is located on the agency's SERVE campus in Manassas, VA. The HRC is an 8,800 square foot facility that provides emergency food to over 10,000 low-income families each year. In addition to the provision of emergency food, the HRC houses SNAP Outreach and Nutrition Education staff and employees whose focus is on advocacy and the expansion of the federal nutrition programs in greater Prince William County. The HRC provides resources and support to various programs at NVFS.
The HRC team is dependent upon reliable, hardworking and collaborative members to do the work that sustains HRC's operations. The Hunger Relief Operations Associate plays a crucial role in ensuring the smooth daily operation of the HRC, which encompasses many moving parts and physical labor. This role provides the opportunity to make a direct impact in the lives of many individuals and families affected by food insecurity and hunger, while learning about customer service, merchandising, database entry, building relationships with suppliers, and managing volunteers.
Join the NVFS Family : We are looking to hire a Hunger Relief Operations Associate to join the Hunger Resource Center team! The Associate is responsible for supporting all aspects of food collection, stocking and distribution to address food insecurity in the community; this includes driving agency vehicles to conduct food donation pickups throughout the community and with food suppliers. The Associate will also work as a part of a team rotation performing client intake and referrals according to the HRC's intake operational schedule.
Benefits and Compensation : We want you to be well, have work / life flexibility, grow your career with us, and have the resources and support you need. Check out our comprehensive benefit offerings here in support of various dimensions of your wellbeing. This is a full-time position with a pay range in the low 40s.
In this role, you will be responsible for :
Intake & Referral :
- Participate on a team rotation to perform client intake during specific days / shifts per HRC operations, as assigned.
- Conduct initial HRC screening process to determine eligibility for program services, providing assessment, intake and enrollment where appropriate.
- Implement a seamless and efficient intake and referral process with a customer-centric approach; work in collaboration with other program case managers to support wraparound services where the need is identified.
- Responsible for the flow and management of all potential client calls.
- Maintain information and referral data log, client waiting list and data input into approved NVFS software. Maintain and perform data entry to ensure that client data is unduplicated.
Food Stocking & Distribution :
Your Background : We understand that you may obtain skills through a variety of professional, personal, educational, and volunteer experiences.
Additional Requirements :
At Northern Virginia Family Service (NVFS), we value every team member's contribution and our collective impact on our clients and the community. NVFS is an equal opportunity employer, E-Verify participant and drug-free workplace.
