What are the responsibilities and job description for the Front Office Coordinator position at Northfield Hospital & Clinics?
Job Summary
The Front Office Coordinator manages a variety of front office functions and is key to a smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the Wound Care Center.
Key Accountabilities:
- Coordinates with department leadership to maximize daily patient census
- Actively participates in staff meetings to support key functions within the department
- Greets patients and other visitors, answers and routes calls to appropriate staff
- Maintains all patient communication needs, including scheduling, rescheduling and appointment reminders. Also, works and schedules for provider, according to care continuum model
- Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
- Collects and enters patient charges in databases.
- Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
- Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
- Coordinates/schedules ancillary testing with other hospital departments.
- Arranges for patient transportation as needed.
- Maintains office equipment and supplies as needed, and medical supplies as directed.
Qualifications:
- High School Diploma or Equivalent
- Two or more years office administrative experience
- Preferred prior Medical Office or Medical Coding experience
Schedule:
- 40hrs/2wks
- Monday, Tuesday, Friday, 7:30am-4:30pm
- No weekend or holiday requirements
Benefits:
- Competitive Wages; $20.66-$29.17 (experience and education may be considered along with internal equity when job offers are extended)
- Paid Time Off and Sick Over Sixteen Accrued on First Paycheck
- Eligible for Medical and Dental Insurance, Vision Discount Plan
- Life and Disability Insurance
- Pension Plan (PERA) with a 7.5% company match
- 457(b) Retirement Plans
- Tuition Reimbursement
- Free On-site Parking
- Others include our Qualified Bilingual Staff Program, Employee Assistance Program, and a variety of savings opportunities, including cafeteria, pharmacy, and scrubs discount.
Northfield Hospital Clinics is an independent organization with over 800 employees. We are known for our positive work environment and quality patient care. We provide a full spectrum of services with our Hospital in Northfield, MN and primary and specialty clinics in Northfield, Lakeville, Farmington, Faribault, and Kenyon. Urgent Care locations in Northfield and Lakeville.
Northfield, MN is a charming, historic river town of 21,000 people, less than an hour's drive from the Twin Cities. The community is home to two highly ranked colleges and is praised for its availability of parks, golf courses, scenic trails, and for its active arts programs and events throughout the year. Nationally recognized in 2024 as one of “The 50 Best Places to Live in the U.S.” by magazine Money.
Salary : $21 - $29
