What are the responsibilities and job description for the Service Porter position at NorthStar Ford?
Job Overview
We are looking for a reliable and customer-focused Service Porter to join our team. The Service Porter is an entry level position and plays a key role in maintaining the smooth operation of the service department by assisting with vehicle movement, maintaining the cleanliness of the service area, and providing exceptional support to service advisors, technicians, and customers. If you're a self-motivated individual with an eye for detail and a passion for delivering excellent service, we'd love to hear from you.
Key Responsibilities:
- Vehicle Management: Safely park and retrieve vehicles in the service area or lot, ensuring they are properly placed for easy access and efficient service work.
- Pick up and Delivery: Pick up and deliver customer vehicles safely and efficiently. Utilize phone app for taking pictures and logging trips.
- Vehicle Preparation: Assist with customer vehicle drop-offs and pick-ups, including ensuring that keys and paperwork are properly handled and logged.
- Customer Assistance: Greet customers as they arrive for service appointments and provide assistance as needed. Help with directing customers to the service department or waiting area.
- Service Area Maintenance: Ensure that the service bays, parking lot, and customer areas are clean, organized, and free of debris at all times.
- Inventory Support: Assist in maintaining accurate records of vehicle movement and service department inventory.
- Safety & Security: Follow all safety protocols, maintain a safe work environment, and report any hazards or concerns to management.
- Other Duties: Provide general support to the service team as needed, including delivering parts, running errands, and completing any other tasks assigned by the Service Manager.
Qualifications:
- High school diploma or equivalent preferred.
- Valid driver’s license with a clean driving record.
- Must be able to pass a background check and pre employment drug screening
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and organizational skills.
- Excellent communication skills and a positive, friendly demeanor.
- Must be able to lift up to 25-50 lbs and perform physical tasks such as walking, bending, and standing for long periods.
- Ability to drive vehicles equipped with a manual transmission.
Work Environment:
- This position requires working in an automotive service department, where you may be exposed to various weather conditions and noise levels.
- Appropriate personal protective equipment (PPE) will be provided.
- Day shift
- Monday through Friday
Benefits (if applicable):
- Pay: $16.00 per hour
- Health, dental, and vision insurance options.
- Paid time off (PTO) and holidays.
- Employee discounts on products/services.
- Opportunities for career advancement and professional development.
How to Apply:
Submit Resume through really or applications are available at the Sales Receptionist desk at NorthStar Ford - 1420 Miller Trunk Hwy Duluth MN 55811
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $16