Legal Assistant/Receptionist

Law on Call is hiring a Legal Office Coordinator!
As the first point of contact for our firm—in person and over the phone—you’ll play a key role in shaping the client experience. This position blends front-desk reception duties with administrative support for our attorneys.

You’ll handle inbound and outbound calls with professionalism, warmth, and empathy, building strong relationships with clients and ensuring every interaction reflects our commitment to excellent service. You'll also greet office visitors and help create a welcoming environment.

Behind the scenes, you’ll support attorneys by scheduling meetings, mailing documents, managing correspondence, and coordinating daily front-office operations to keep things running smoothly.

This role is perfect for someone who thrives in a client-focused environment, enjoys variety in their day, and takes pride in being a friendly, reliable presence at the heart of the team.

Did we mention we’re not your typical legal team? Our organization combines professional excellence with a relaxed, collaborative, and fun work environment. While we take our work seriously, we believe in creating a workplace where everyone feels comfortable being themselves and contributing their unique talents. No need to dress up to work here. Chill out and help the clients.

Responsibilities

• Answer client phone calls and interact to resolve issues and direct them to the right attorney
• Reach out to new clients to warmly welcome them to the firm, provide initial information, and ensure a smooth on boarding experience
• Provide administrative support to attorneys
• Provide exceptional client interactions by building rapport, fostering strong relationships, and ensuring a welcoming and professional experience during every touch point
• Be flexible and take initiative to help support other areas of the business as needed
• Ability to learn and adapt to an autonomy driven, employee focused company culture
• Act with integrity, demonstrating honesty, transparency, positivity, and trust
• Adaptable and willing to flex with changes, promote positive change management, and help drive company initiatives
• Collaborative, dependable, and coachable
• Embrace continuous learning and professional development
• Uphold standards of quality and excellence in work performance

Minimum Qualifications

• Strong desire to help people and businesses
• Excellent customer service skills
• Well spoken, articulate and helpful
• Passionate about interacting with clients and helping people
• You’re approachable, adaptable, and have a great sense of humor (because we do too!)

Preferred Qualifications

• Fluent in Spanish

Benefits

• Great wage & success meetings with your manager
• 22 days paid time off annually PLUS 4 paid holidays
• 5% 401k employer matching through Fidelity
• 100% employer-paid medical, dental, and vision for employees
• Maternity and paternity Leave
• Flexible hours

Job Type: Full-time

Pay: $20.50 - $23.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• We don't want someone who wants just ANY job. Why do you want THIS job?

Work Location: In person

Salary : $21 - $24