What are the responsibilities and job description for the Front Desk Receptionist position at Norwich Family Dental Associates, llc.?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role is essential in ensuring the smooth operation of our front desk and creating a welcoming environment for all.
Duties
- Greet and assist clients and visitors as they arrive, ensuring a positive first impression.
- Answer phone calls promptly and professionally, directing inquiries to the appropriate personnel.
- Schedule appointments and manage the calendar for the office, ensuring efficient time management.
- Maintain accurate filing systems to ensure easy retrieval of information.
- Utilize computer systems, including Microsoft Office and Dentrix, to manage correspondence and documentation effectively.
- Handle incoming mail and packages, distributing them to the appropriate departments or individuals.
- Collaborate with team members to ensure seamless communication and workflow throughout the office.
Experience
- Previous experience as a dental office receptionist or medical receptionist is preferred but not required.
- Proficiency in computer literacy, including familiarity with Microsoft office. applications.
- Strong time management skills with the ability to prioritize tasks effectively in a busy environment.
- Experience with phone systems and handling multi-line calls is advantageous.
- A background in dental reception or similar roles is a plus but not mandatory.
If you are passionate about providing excellent customer service and possess strong organizational skills, we encourage you to apply for this rewarding position as a Front Desk Receptionist.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Norwich, CT 06360 (Required)
Ability to Relocate:
- Norwich, CT 06360: Relocate before starting work (Preferred)
Work Location: In person