What are the responsibilities and job description for the Front Desk Receptionist/ Patient Care Coordinator position at Nourishing Life Acupuncture?
Job description
We are an acupuncture clinic that prides itself on maintaining high standards. We aim for all patients to feel cared for and experience first-class service. If you love helping others and want to be part of a team that takes pride in providing top-notch service, please continue reading.
Duties include reception and office work for 10 hours each week. There is room for growth with the right candidate. Must have flexibility to cover other team member's schedules if needed. A passion for holistic medicine and living a holistic lifestyle is a plus!
See below for a list of specific duties.
Looking for an outgoing and energetic person with excellent people skills to join our health clinic—this is primarily a customer service position. Tech savvy and ability to multitask is a must. A significant part of the role involves using the computer for online scheduling, checking out patients, and billing. Strong written and verbal communication skills are also very important as we communicate with patients via email, text, and phone.
Duties for this position include:
- Warmly greeting and checking in patients and escorting them to treatment rooms
- Applying your excellent customer service skills while: answering the phone, providing general information on acupuncture and our practice, and checking and responding to emails and text messages in a timely manner.
- Using our software program to schedule patients while following our scheduling protocols
- Attending networking events.
- Assisting with superbills/ itemized receipts for patients
- Light cleaning of treatment rooms between patients and keeping the office tidy.
- Assisting with ordering and stocking.
- Assisting with social media posting.
Pay is dependent on experience.
If you are interested in a fun, fast-paced work environment with great people and want to help contribute to a holistic healing experience with your positive attitude and warm, welcoming communication skills, please complete the following Google form online:
https://forms.gle/YbsXVFeAaZuLWpk57
*The ability to take directions and implement them immediately is a very important part of the position. Only applicants who complete all tasks on the Google form will be considered for the role.
**Please no calls to the office.**
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Ability to Commute:
- Monroe, NC 28112 (Required)
Ability to Relocate:
- Monroe, NC 28112: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17