Front Desk Coordinator/Receptionist

Front Desk Coordinator – The Smile Portal Orthodontics

Are you ready to be the smile behind The Smile Portal? We’re not just looking for a receptionist—we need a bilingual (Spanish & English) First Impression Guru who brings warmth, organization, and a dash of fun to our brand-new, high-end orthodontic office.

At The Smile Portal, we transform lives through smiles, and that starts with YOU! If you can juggle front desk responsibilities with the grace of a ballet dancer (or at least the enthusiasm of one), keep calm under pressure like a zen master, and have a unique flair—whether it's your barista-level coffee-making skills or your ability to remember every patient's name on their second visit—we want YOU on our team!

Your Superpowers Are:

✅ Fluent in Spanish & English – A communication whiz who can connect with patients from all backgrounds.
✅ Master Multitasker – You can answer phones, check in patients, schedule appointments, and handle admin work—all with a smile!
✅ Customer Service Rockstar – Warm, friendly, and solution-driven, you make every patient feel like a VIP.
✅ Organizational Wizard – You keep the front office running smoothly with efficiency and attention to detail.
✅ Tech-Savvy – You’re comfortable with dental/orthodontic software, Microsoft Office, and can navigate digital systems with ease.
✅ Self-Motivated & Coachable – You’re always eager to learn, grow, and contribute to a positive team environment.
✅ Positive Energy – You bring good vibes and a team spirit that lights up the room.

Your Mission, Should You Choose to Accept It:

*Be the first friendly face and voice patients encounter—whether in person or over the phone.
*Schedule and manage patient appointments like a pro, ensuring an efficient and seamless flow.
*Handle insurance verification and patient paperwork with accuracy and professionalism.
*Assist with payment processing and financial arrangements as needed.
*Keep the front office organized, welcoming, and running like a well-oiled machine.
*Provide exceptional support to the clinical team by ensuring patient readiness.
*Contribute to a fun, kind, and uplifting work environment.

Bonus Points For:

Experience in dental or orthodontic front office roles.
Familiarity with Dolphin software or other dental/medical management systems.

What You’ll Love About Us:

Competitive Pay: $15.00 - $20.00/hour (based on experience).
Benefits: 401(k), health insurance, PTO, and performance bonuses.
Culture: A values-driven, fun, and inclusive workplace that prioritizes kindness, respect, and excellence.
Schedule: Monday to Friday, 8-hour shifts (NO weekends!)

What to Do Next:

If this sounds like your dream job—or if you think you’re even cooler, friendlier, and more organized than we described—we want to hear from you! Send your resume and a cover letter to info@thesmileportal.com, and let’s make the world a brighter place, one smile at a time.

At The Smile Portal, we don’t just greet patients—we welcome them into a space of confidence, care, and kindness. Join us and be part of something truly special!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Required)

Ability to Commute:

• Charlotte, NC 28277 (Required)

Ability to Relocate:

• Charlotte, NC 28277: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $20