Customer Service Receptionist

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is crucial in creating a welcoming environment for our Clients and managing the day-to-day operations of the front desk. The ideal candidate will possess strong clerical and administrative skills, with a focus on providing exceptional customer service.

Duties

• Greet and assist visitors in a friendly and professional manner.
• Manage incoming phone calls, ensuring proper phone etiquette while directing calls to appropriate personnel.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Handle calendar management for appointments, meetings, and events.
• Support office management tasks including filing, organizing documents, and maintaining office supplies.
• Assist with clerical duties such as preparing correspondence, reports, and other documents as needed.
• Ensure the front desk area is clean, organized, and welcoming at all times.

Qualifications

• Familiarity with Windows software, MS Word, Excel, Email and Social Media
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills, both verbal and written.
• Familiarity with calendar management and scheduling tools.
• Ability to work independently as well as part of a team.
• A positive attitude with a commitment to providing outstanding customer service.

Join us as we strive to create an exceptional experience for our Clients while fostering a supportive work environment for our team members.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 20 per week

Benefits:

• Referral program

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No weekends

Ability to Commute:

• Ottawa, IL 61350 (Required)

Work Location: In person

Salary : $15