Position Overview :
We are seeking two Automotive Contract Managers who will collaborate and partner with stakeholders to process dealer contractual change requests and ensure / support dealer's compliance to the corporate Dealer Sales and Service Agreement. The Contractual Manager oversees a portfolio of change request to update pertinent dealer information. Change requests must be processed timely with adherence to the Dealer Sales and Service Agreement and respective state statutes. The Contractual Manager is the subject matter experts on corporate Policy, Processes and Procedures.
- This position will sit on-site in Warren, MI Tuesday - Thursday
Essential Duties and Responsibilities :
Process contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement.Collaborate with Dealers and internal stakeholders to secure documentation to process change requests.Assist Dealers, Dealer Candidates and company field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request (DCICR) system.Partner with Subject Matter Experts such as Legal and the Market Analysis Team to complete proposals.Counsel Dealers and field personnel on company Dealer Contractual Group (DCG) policies and procedures.Meet with internal stakeholders and attorneys on Dealer proposals and current dealer network activities.Prepare Dealer contracts and internal Program Enrollment Forms.Complete Dealer activations and update Dealer information in appropriate systems.Maintain accurate contractual dealer data in the Dealer Network Planning System.Process and manage Dealer and internal Leadership requests.Leverage appropriate Check Sheets and template letters to complete change requests.Draft relevant custom dealer letters for Management / Legal review in response to Dealer questions and / or concerns regarding contractual / policy issues.Draft professional correspondence to respond to dealer change requests.Conduct financial analysis using excel based financial reports.Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups.Complete Area Primary Responsibility (APR) notice requirements as outlined in the Sales and Service Agreement.Request and review background checks for Dealer candidates and other relevant parties.Complete Dealer add point information worksheets with information and exhibits provided by Dealer Network Planning and Investments (DNPI)Provide deposition or testimony regarding the processing of the Dealer requests as required by Legal.Communicate internally and externally as necessary to complete business activities.Provide support to Dealers and internal personnel on the execution of contractual documents using the electronic signature process (E-Signature).Participate in continuous improvement activities to improve processes and increase productivity.Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents.Review DCG working files hosted in SharePoint annually to identify and remove select working files to ensure accurate compliance with ILM policies and procedures per the direction of the Dealer Organization Managers.Analyze, track, maintain and provide information on Dealer requests for quality control within the Dealer Contractual Information Change Request (DCICR) System.Assist Dealers with re-contracting activities.General office work related to processing Dealer requests and maintaining dealer files such as sending and retrieving faxes, routine scanning and copying etc.Generate and distribute program enrollment forms to program coordinators.Manage outgoing and incoming email and mail.Required Qualifications :
Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information.Strong attention to detail and the ability to multi-task.Effective analytical, statistical, and problem-solving skills.Good planning and organizational skills.Good oral, written and communication skills.Highly motivated.Good interpersonal skills and willingness to work in teams.Bachelor's degree required.Additional Qualifications :
Multitask oriented.Attention to detail.Exceptional communication skills.Physical Demands :
While performing the duties of this job, the employee is required to operate a computer by navigating different windows and programs, type into applications, reviewing, and comprehending information within software programs; Engage in problem-solving, attention to detail, and multitasking as needed. You’ll handle up to 50 lbs. and move materials.
EOE Disability / Vets : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About NTI :
NTI, Inc., also known as National Telecommuting Institute, specializes in providing virtual work-at-home opportunities for individuals with disabilities and their caregivers. Established in 1995 as a 501(c)(3) nonprofit organization, NTI is committed to fostering opportunities, advocating for equal access, and promoting economic empowerment for the disabled community.
Salary : $47
