What are the responsibilities and job description for the Call Center Outbound Dialer position at Nu-Face Home Improvements?
Nu-Face Home Improvements, family-owned and operated for over 30 years, specializes in expert exterior remodeling in Connecticut. As a nationally ranked home remodeler by Qualified Remodeler Top 500, Nu-Face prides itself on high standards with 5-star Google reviews and an A Better Business Bureau rating. Our commitment to quality work and exceptional customer service has cemented our reputation in the industry.
This is a full-time, on-site role located in Berlin, CT, for a Call Center Outbound Dialer. The Call Center Outbound Dialer will be responsible for making outbound calls to potential clients, providing information about our services, and scheduling appointments. Day-to-day tasks include managing call lists, logging call details, and following up on customer inquiries to ensure excellent customer service and support.
- Excellent Customer Support, Customer Service, and Communication skills
- Experience with Contact Centers
- Proficient in Computer Literacy
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Previous experience in a similar role is a plus
- High school diploma or equivalent