What are the responsibilities and job description for the Regional Director of Operations position at Nucleus Healthcare,?
50% Remote / 50% Travel to facilities within Maryland (MUST BE LOCAL)
About Us:
Nucleus Healthcare is searching for a Regional Director of Operations with one of our prestigious clients at a top-rated ABA provider managed by a clinical leadership team of Board-Certified Behavior Analysts (BCBAs)! Our client provides ABA services in clinics, in family homes, and in the community. Its mission is to provide personalized autism services to each and every patient.
The Regional Director of Operations provides operational and people leadership to our Clinical Directors and supports their region’s BCBAs and Registered Behavior Technicians (RBTs). Regional Directors of Operations are responsible for driving successful clinical and operational outcomes. They will build relationships with team members and clients to provide effective guidance and motivation to achieve clinic goals.
Our client was Great Place to Work Certified™ in 2021, 2022 and 2023.
Responsibilities:
- Oversee day-to-day regional operations by managing team member utilization to ensure clinical capacity and positive client outcomes are met.
- Operational
- Manage administrative operations and local team members (Clinical Directors & Office Managers).
- Establish positive team culture to retain team members.
- Hold the teams professionally accountable to company goals.
- Monitor team member productivity and dosage utilization.
- Report out the weekly, monthly, and quarterly performance of their region.
- Monitor each clinic’s financial metrics and analyze results, while adjusting if necessary, to ensure all budget goals are achieved.
- Strategize with support center team members to facilitate clinic and market growth.
- Participate in the yearly budgeting process and monthly P&L reviews with executive leadership.
- Ensure regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
- Oversee regional payor audits and collaborate with compliance team when necessary.
- Clinical
- Travel to each clinic in your region regularly to provide in-person support.
- Promote positive and appropriate interactions with clients and their families.
- Ensure highest quality client care to meet company standards.
- Coordinate and supervise special assignments as delegated by the COO.
Qualifications
- 6 years of experience in Operations, with progressive leadership responsibilities.
- Bachelor’s degree in ABA, Operations, or a related field is required.
- BCBA Certification plus state license (if applicable) is preferred but not required.
- Strong communication, written, and presentation skills.
Benefits
- Annual bonus plan
- Medical, dental, vision benefits
- 401k with match
- Short- & long-term disability
- PTO, paid holidays, and paid family leave
- Paid employee referral program
- Opportunities for career advancement
Nucleus Healthcare is a staffing and recruitment agency partnering with top-tier facilities and organizations to deliver quality candidates looking for meaningful employment. We have permanent placement and long-contract jobs nationwide in nursing, allied health, healthcare operations and hospitality, and life sciences. Our vision of redefining the way healthcare does business is what fuels our mission to empower the people who power healthcare. Connect with a Nucleus recruiter today!
Salary : $100,000 - $150,000
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