Inventory Agent in Charge

We are seeking a dedicated and experienced individual to fill the role of Inventory Agent in Charge within our cannabis dispensary. As the Inventory Agent in Charge, you will play a pivotal role in overseeing the day-to-day operations of the dispensary, ensuring compliance with state regulations, providing exceptional customer service to our clients, and managing inventory effectively. You will lead a team of budtenders and support staff, fostering a positive work environment and promoting teamwork. The ideal candidate will have a deep understanding of cannabis products, strong leadership skills, and a commitment to upholding industry standards.

The ideal candidate must be 21 years of age or older, capable of thriving in a fast-paced environment as we continue to grow and expand. You should possess excellent interpersonal skills, be a trustworthy and effective leader, and consistently provide an outstanding experience for both our customers and employees.

Inventory Responsibilities:

• Maintain organization in the vault and day storage areas and ensure daily completion of inventory checks.
• Investigate and reconcile/reported discrepancies following standard operating procedures (SOP).
• Oversee product destruction in compliance with regulations, coordinating with OPS.
• Ensure timely placement of items nearing expiration (within 60 days) on sale and accurately record manifests, including expiration dates.
• Maintain an up-to-date calendar with upcoming delivery schedules and ensure all products are available for sale within 24 hours of their arrival.
• Manage accessory program stock, complete ordering, and confirm product availability for upcoming promotions.
• Monitor and enforce point-of-sale (POS) inventory practices.

Responsibilities:

• Greet and engage with customers in a friendly and professional manner, acting as a knowledgeable and approachable resource.
• Answer questions and provide information about cannabis products, making recommendations based on customer preferences, needs, and desired effects.
• Stay up-to-date with the latest cannabis strains, products, and consumption methods.
• Understand the differences between various strains (indica, sativa, hybrid) and their effects; educate customers on proper dosage and consumption methods.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Train staff on compliance procedures, including age verification and product handling.
• Oversee inventory levels and maintain accurate records of product quantities; monitor product quality and report any issues to the appropriate authorities.
• Coordinate with suppliers to replenish stock and ensure a diverse product selection; ensure products are properly labeled and stored.
• Complete and submit required reports and documentation in accordance with State and company regulations.
• Collaborate with management and marketing teams to develop and implement sales and marketing strategies.
• Lead, train, and motivate a team of budtenders to deliver outstanding customer service; foster a positive work environment that promotes teamwork and employee growth.
• Maintain cleanliness and organization of the dispensary.
• Additional duties as assigned by company leadership.

Qualifications:

• High school diploma or equivalent required.
• Minimum of two (2) years of supervisory experience, preferably in cannabis is a plus.
• Ability to work in a fast-paced, heavily regulated environment.
• Strong customer service and communication skills.
• Retail experience preferred.
• Attention to detail and accuracy in record keeping.
• Flexibility to work required evenings, weekends, and holidays is required.
• Ability to handle responsibilities without direct supervision.
• Must be 21 years of age and ability to pass State required background qualifications.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Work Location: In person