Receiving/QC Associate

Summary

This role manages incoming shipments and ensures the quality of materials received meets company standards by pulling samples for testing. In this role, you will be responsible for inspecting, documenting, and verifying that all inbound goods comply with quality and regulatory requirements. You will work closely with the procurement, production, and warehouse teams to ensure materials are received accurately, stored properly, and ready for use in production. Perform QC checks on WIP. Responsibilities include but are not limited to providing excellent customer service by collaborating with vendors and internal teams to ensure customer satisfaction.

Duties and Responsibilities

• Communicate with an upbeat positive attitude and smile.
• Display a team-oriented attitude and an eagerness to learn.
• Communicate effectively and efficiently via phone, video, email and in person.
• Inspect and verify the quantity and condition of incoming shipments.
• Unload, unpack, label and record incoming materials, ensuring proper documentation.
• Match received goods with purchase orders, invoices, and shipping manifests to ensure accuracy.
• Document discrepancies such as damaged goods or incorrect shipments and communicate with vendors to resolve issues.
• Properly store received materials in designated areas, ensuring compliance with storage requirements (e.g., temperature, humidity).
• Update inventory records and report material shortages or overages to relevant departments.
• Conduct quality inspections on incoming materials to ensure they meet established standards and specifications.
• Use measurement tools and testing equipment to verify product quality.
• Identify defective, damaged, or non-compliant materials and coordinate with suppliers for returns or replacements.
• Maintain detailed records of inspection results, including batch numbers, inspection dates, and any issues encountered.
• Ensure that all quality control procedures are followed and that non-conforming materials are properly quarantined.
• Collaborate with the production and procurement teams to ensure quality standards are maintained throughout the supply chain.
• Adhere to FDA, NSF, UL, ISO 9001 and cGMP guidelines, as well as Nufacturing Standard Operating Procedures through consistent training and compliance.
• Discuss issues with management to maintain a balance between company policy and customer benefit in decision making and resolving issues.

Work Experience Preferred

• Demonstrated ability to communicate effectively and build rapport.
• Proficiency in Microsoft 365 Applications (Excel, Outlook, Teams and Word) and other technologies.
• Strong organizational skills with attention to detail and accuracy.
• Familiarity with FDA, UL, ISO 9001 and/or cGMP regulations helpful.
• Experience in Food Manufacturing, Dietary Supplement Manufacturing and/or related industry helpful.

Education Requirements

Minimum Requirement is a High School Diploma or equivalent.

Associate or Bachelor Degree a plus.

Qualifications

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Commitment to excellence and high standards.
• Ability to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Excellent communication skills, both verbal and written.
• Creative, flexible, and innovative team-player.
• Ability to understand and follow written and verbal instructions.
• Professional appearance and demeanor.
• Ability to effectively communicate with people at all levels and from various backgrounds.

Competencies

– Effective communication skills are crucial in both verbal and written form.

- Identifies and resolves problems in a timely manner; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

- Manages difficult or emotional situations; Responds promptly to vendor or team needs; Responds to requests for service and assistance; Meets commitments.

- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process. Demonstrates critical thinking.

- Demonstrates persistence and willingness to overcome obstacles and complete daily assignments; Measures self against standard of excellence.

- Volunteers readily; Seeks increased responsibilities; Asks for and offers help when needed.

– Understand customer needs and provide empathetic support when needed.

– Balancing multiple tasks and prioritizing customer needs is vital.

– The ability to handle changing situations and learn new tools and or processes.

– Maintain a positive demeanor even during difficult interactions.

Physical Demands and Work Environment

Regularly required to use hands, talk and hear.

Frequently required to stand, walk, sit, reach with hands and arms, stoop, kneel, and crouch.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 60 pounds.

Job Types: Full-time, Permanent

Pay: $15.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $15 - $25