What are the responsibilities and job description for the Customer Relationship Specialist position at Nutraceutical Wellness, Inc. (Nutrafol)?
A company is looking for a Customer Relationship Specialist - West.Key ResponsibilitiesProvide superior customer service and manage operational duties with professionalism and a customer-centric focusRespond to customer inquiries via phone and email, and manage the onboarding process for partnersCollaborate with the Business Development Manager to address customer needs and identify growth opportunitiesRequired Qualifications3 years of experience in a call center or customer experience role with a sales backgroundExperience developing and managing market channel relationshipsFamiliarity with SFDC (Salesforce.com), Shopify, Shipmonk, or related platformsAbility to multitask, prioritize, and manage time effectively in a fast-paced environmentAesthetic industry experience is preferred
