What are the responsibilities and job description for the Collections Representative position at NY TEAM FCU?
**Job Title:** Collection Representative
**Job Overview:**
We are seeking a dedicated Collection Representative to join our team. The ideal candidate will be responsible for managing and overseeing the collection of outstanding accounts and loans. As a Collection Representative, you will play a crucial role in ensuring the financial health of our organization by effectively communicating with members to secure payment for loans, masteracard, and accounts.
**Duties:**
- Contacting members to secure payment on overdue accounts in a professional and timely manner
- Utilizing knowledge of financial concepts and account analysis to reconcile discrepancies
- Collaborating with internal teams to resolve issues and disputes
- Maintaining accurate records of collections activity and customer interactions
- Employing telemarketing skills to negotiate payments
- Demonstrating proficiency in accounts payable procedures and debits/credits adjustments
- Utilizing financial software to track, analyze, and report on collection efforts
**Experience:**
- Proven experience in collections, preferably in a financial setting
- Strong understanding of account reconciliation and financial reporting
- Excellent communication and negotiation skills
- Ability to work independently and prioritize tasks effectively
- Detail-oriented with a focus on accuracy and efficiency
If you are a results-driven individual with a passion for finance and customer service, we invite you to apply for the Collection Representative position. Join our team and contribute to the success of our organization through effective collections management.
Job Type: Part-time
Pay: $19.35 - $20.44 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Paid training
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Ronkonkoma, NY 11779 (Required)
Work Location: In person
Salary : $19 - $20
