Vice President for Program Management

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio – one of the largest in NY State – as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused. More information can be found on our website at: Modernizing NYCHA Properties.

A&CM’s Capital Programs Vertical is responsible for end-to-end management of over 500 active modernization projects across the Authority's properties throughout the city. These investments are necessary to ensure effective building performance and good living conditions for residents, and include modernization of building systems, interiors and exteriors, apartments, and grounds. Current programs focus on heating systems, elevators, roofs, brick facades, CCTV and layered access controls, entryways, flood protection and resiliency, sustainability initiatives, community centers, lighting and playgrounds. Projects utilize a range of delivery methods and procurement approaches, with budgets ranging from $100,000 to up to $100 million per project. The vertical is organized into several departments including project management and program management.

Capital Programs is seeking to hire a Vice President to oversee its Program Management Department, which leads large, high-profile capital programs managed through program management services contracts. These programs include heating, elevator, waste management and community center renovations. Core functions of the Department include:

• Overall management and oversight of the programs assigned to the Department.
• Contracting and ongoing contract administration for Program Management firms and staff augments.
• Management of project controls across projects and programs to ensure projects are completed on time, within budget, and with quality workmanship.
• Alignment with A&CM and across NYCHA Divisions to execute projects.
  
  

The VP will play a critical role to ensure the timely and effective deployment of resources to complete projects on time and on budget, and to continuously strengthen the effectiveness of the teams within the department through greater use of good management practices, data and technology. This will require close collaboration with the Senior Vice President for Capital Programs and other A&CM senior staff, as well as senior staff in other divisions (e.g., Heating, Elevators, Skilled Trades, Property Management, IT, etc.).

The scope of the Vice President role requires subject matter expertise in managing programs and projects in a complex context and an exceptional strategic mindset, strong process and analytical experience, and the ability to drive initiatives cross-functionally and cross-divisionally. Candidates should be adept at managing multiple large contracts simultaneously. Ideal candidates will also bring familiarity with public sector procurement and operations.

Key day-to-day responsibilities include:

• Oversee and manage three or more Program Management teams to ensure clear strategic direction, sense of urgency, and alignment with A&CM management practices and processes.
• Create and issue Program Management agreements and administer the agreements, including invoice review, performance management, expenditure rates, and human resources issues.
• Provide direction and guidance to staff on key issues related to vendor and contact management including change orders/claims, non-conforming work, schedule, design, safety, procedures,
  
  

and other project management issues.

• Address high priority requests and urgent coordination needs, working with senior leaders within A&CM, the rest of NYCHA and externally with NYC agencies (e.g., DOB, FDNY, DEP) and
  
  

utility providers.

• Monitor program performance metrics and project controls, identifying trends and ensuring timely corrective actions.
• Coordinate with the head of the division and other A&CM leadership as needed to effectively deliver programs and projects.
  
  

The Vice President reports to the Senior Vice President and oversees about eight NYCHA staff managing over 100 program management services consultants.

Key Competencies

• Strategic Leadership: Demonstrated ability to lead teams and manage complex programs involving multiple contractors, program management firms, and diverse stakeholders. Skilled in translating organizational objectives into actionable plans and driving accountability to achieve results.
• Data-Driven Decision Making: Experience leveraging performance metrics, data analysis, and project controls to optimize program outcomes and improve processes.
• Communication & Stakeholder Management: Exceptional communication skills, with the ability to present complex information clearly to internal leadership, external contractors, and government officials. Skilled in building relationships and fostering collaboration across divisions and agencies.
• Operational Excellence & Problem Solving: Adept at identifying risks and implementing mitigative strategies to ensure programs remain on track. Strong problem-solving skills and the ability to manage competing priorities effectively.
  
  

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:

https://bit.ly/55aProgram

Additional Information

• Candidates with permanent civil service status in the titles of Administrative Project Manager-M5 and Administrative Construction Project Manager-M5 will also be considered.
• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.
• NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
  
  

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE INSPECTOR (HOUS - 10078

Minimum Qualifications

• Seven years of full-time, paid experience in the management of the maintenance and repairs of private or public residential, commercial or industrial real estate properties, building construction inspections or field inspections and investigations requiring the gathering and reporting of housing or building data or full journeyman-level experience in the building trades as a mason, carpenter, plasterer, iron worker, plumber, at least 18 months of which must have been in a managerial or administrative capacity; or
• Five years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity, plus two years of education in an accredited college or technical school in a construction program or education towards a baccalaureate degree in a related field of Engineering, Architecture or Engineering Technology; or
• At least two years of experience, as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity, plus an approved five year apprenticeship in housing inspection; or
• Completion of three years of apprenticeship in housing inspection, plus either four years of experience as described in "1" above, at least 18
  
  

months of which must have been in a managerial or administrative capacity or two years of experience as described in "1"above, at least 18 months of which must have been in a managerial or administrative capacity and two years of education as described in "2" above; or

• Education and/or experience which is equivalent to "1", "2", "3", or "4" above. All candidates must have at least two years of experience as described in "1" above, at least 18 months of which must have been in a managerial or administrative capacity. Six months of experience will be credited for each year of apprenticeship in the building trades up to a maximum of two years of the general experience.
  
  

Preferred Skills

• A bachelor's degree in a relevant field (e.g., engineering, architecture, urban planning, construction management) is required. A master's degree is preferred. - Licensed as a New York State professional engineer or architect is required. CCM or PMP certifications preferred. - Minimum of 5 – 10 years of progressive experience in program management services, construction, owners’ representation, or related areas with a successful track record of implementing multiple complex construction projects simultaneously with quantifiable results. At least 5 years of this experience must have been in a responsible consultative, managerial, or executive capacity. - Strong knowledge and skills in the areas of construction, consultant management, and procurement required. - Knowledge of U.S. Department of Housing and Urban Development, New York State and City regulations related to pubic and affordable housing, as well as prior experience with public or affordable housing, is a strong plus.
  
  

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.