What are the responsibilities and job description for the Restaurant Expeditor - Garrison Oak position at Oak Grove Racing & Gaming?
SPECIFIC DUTIES AND RESPONSIBILITIES
- Ensure orders are being prepared with the correct priority
- Assist in organizing order tickets and proper placement of food on food trays
- Collaborate with the culinary team to ensure established recipes are adhered to and standards are being met on a consistent basis
- Inspect dishes before delivery for accuracy, presentation, and temperature before sending them out to guests
- Assist in delivering orders/running food to maintain prompt service to guests
- Will maintain the highest level of service standards at all times and provide the best-in-class dining experience possible
- Addresses food/beverage or service related guest issues and utilize creativity and resources available to maintain optimum satisfaction
- Inspect the premises according to quality and sanitation standards and assist in overall cleanliness
- Transfer important information between the kitchen and the wait staff
- Eliminate obstacles in service, food preparation lines or dishwashing
- Must be knowledgeable of all health department standards and use good hygiene practices
- Support bussers/servers in their tasks as assigned
- Other duties as assigned by supervisor or department manager
STANDARDS OF PERFORMANCE
- Works on the floor 100% of the time with a “hands-on” mentality for guest service
- Maintain interpersonal working relationships among all Team Members and the public
- Excellent verbal and written communication skills
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Outstanding coordination and multitasking abilities
- Ability to remain calm under stressful situations
- Strong leadership and communication skills
- Self-motivated with attention to detail
- Strong analytical skills
- Knowledge of menu items and service as well as overall restaurant operations
- Available to work when needed, including weekends, holidays, and nights
