What are the responsibilities and job description for the PROGRAM COORDINATOR I position at Oakland Livingston Human Service Agency?
Job Mission:
Provide supportive services that are responsive to the needs of the SSVF department and
program participants.
Performance Standards:
1. Responsible for providing clerical support to the department; verifying and processing
invoices; and maintaining accurate records of invoices, payments, and other
programmatic files.
2. Provide general customer service, such as receiving and responding to department
calls and emails and liaising between program participants, department staff, and
landlords.
3. Assist with SSVF intakes as needed, both in-person and remotely, as defined by
department standards, and prepare clients for upcoming appointments.
4. Assist with community outreach, advocacy, and provision of information and referrals.
5. Carry out all other duties as assigned by supervisor.
Qualifications:
1. High School Diploma or equivalent required. Associates degree in human service field
preferred.
2. One year of intake, payment processing, or customer service experience required.
3. One year of experience with Microsoft Office programs and web-based databases
required.
4. Valid Michigan driver’s license, current automobile insurance, and an automobile to be
used for job related travel are required.
Hours & Wage:
$17.75 per hour
40 hours per week; 52 weeks per year
Location:
Pontiac
Job Requirements in an 8 hour day:
1. Sit: 6 hours
2. Stand: 1 hour
3. Walk: 1 hour
4. Bend/Stoop: N/A
Movements:
1. Crawl: No
2. Reach Above: Yes
3. Crouch: No
4. Balancing: No
5. Squat: No
6. Climb: No
7. Shoulder level: No
8. Kneel: No
9. Pushing: No
10. Weight carried: up to 10 lbs.
11. Weight lifted: up to 10 lbs.
OLHSA IS A DRUG FREE WORKPLACE/EQUAL OPPORTUNITY EMPLOYER
