What are the responsibilities and job description for the Customer Service Officer position at OakStar Bank?
Our Commitment to You
At OakStar Bank, we're dedicated to creating a positive work environment that promotes growth, learning, and well-being. We offer competitive compensation and benefits packages, ongoing training and development opportunities, and a supportive team culture.
Job Overview
We're seeking a motivated and results-driven individual to join our team as a Customer Service Officer. In this role, you will be responsible for:
Key Responsibilities:
Requirements:
At OakStar Bank, we're dedicated to creating a positive work environment that promotes growth, learning, and well-being. We offer competitive compensation and benefits packages, ongoing training and development opportunities, and a supportive team culture.
Job Overview
We're seeking a motivated and results-driven individual to join our team as a Customer Service Officer. In this role, you will be responsible for:
Key Responsibilities:
- Provide exceptional customer service, answering questions and resolving issues promptly.
- Process transactions, including deposits, withdrawals, and loan payments.
- Work closely with colleagues to promote cross-selling and upselling opportunities.
- Maintain accurate records and perform routine tasks with attention to detail.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer-facing roles or cash handling preferred.
- Basic knowledge of banking terminology and procedures.
- Excellent communication and problem-solving skills.
