Global Compliance Marketing Manager

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary

As CVI continues to grow, this new position offers an exciting opportunity to set our worldwide marketing organization up for success by overseeing processes, tools and compliance that will enable the marketing teams to perform their jobs successfully. This position plays a critical role in determining and implementing process rigor via procedural management for our marketing organization. With an emphasis on the organization’s ad/promo procedure, the successful candidate will be responsible for defining, implementing and deploying move-forward ad/promo procedural changes that account for Medical Device Regulation (MDR), CAPAs, audits and other identified business needs, meeting compliance standards while also supporting the needs of the marketing teams. They will ensure CooperVision has balanced and well-thought-out global procedures that enables the marketing organization to be compliant with laws and regulations while still being efficient, creative and compelling in our messaging.

The successful candidate will be responsible for managing other areas of our process infrastructure, from tools that enable the marketing organization to operate efficiently to data-driven insights that influence processes and ways of working.

The position requires an experienced marketing professional who is highly-process driven, with a detail-oriented and data driven mindset, who can simplify complex procedures and processes to drive compliance throughout the organization. In this highly collaborative role, the ideal candidate will be a strategic thinker, problem-solver and able to balance the needs of marketing teams with legal and regulatory requirements to make sound recommendations for paths forward.

Essential Functions & Accountabilities

• Global Marketing procedure management:
• Manage all global marketing procedures and associated documents. Includes determining when procedures need to be evolved, seeking cross-functional alignment and implementation & training of new revisions of procedures.
• Help drive important ad/promo-related projects or workstreams related to business needs, audits, and CAPAS, as well as procedures for other organizational needs.
• Establish new procedures as identified as needed for the organization.
• Collaborate with key stakeholders to understand considerations and needs of the business, as well as gaining a good understanding of how the marketing organization currently operates.
• Track compliance and provide monthly report outs on compliance health.
• Ongoing procedural maintenance
• Marketing claim management ensuring claims are reviewed and renewed as deemed appropriate.
• Partner with IT and QA for QMS system refinements.
• Have a continuous pulse on the needs of the business, driving strategic process improvements where necessary.
• Day-to-day Ad/Promo Management
• Ongoing QMS management for Marketing Claims and Promotional Materials.
• Serve as procedural SME: Answer questions, help problem-solve, implement training to ensure awareness and compliance, where necessary, assist with audits and CAPAs.
• Conduct bi-weekly ad/promo meetings.
• Organizational rigor & compliance:
• Compliance and audits of established processes, from marketing claim generation to utilization of the DAM for final promotional materials.
• Metric and report outs: Manages team’s data-driven metrics and reports out to provide visibility to the organization. Where necessary, analyze results. Includes but is not limited to: monthly departmental dashboard, project adoption rates
• Identify other areas of opportunity for best practices, protocols, and standards within the Global Marketing department.
• Global Marketing technology and tools management:
• Manages and oversees utilization compliance of systems, technology and tools that are required as part of our procedures. Includes DAM, workflow and eLearning.
• Serve as tools SME: Answer questions, help problem-solve, and implement training to ensure awareness and compliance.
  

Travel Requirements

• Up to 5% travel, domestic and international
  
  

Knowledge, Skills And Abilities

• Strong project management skills with experience in goal setting and deadline management.
• A critical thinker with the ability to make strategic decisions that balance the needs of the business and the marketing teams with the requirements of compliance (Legal & regulatory) teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels and functions within a global organization.
• Strong problem-solving abilities and decision-making skills.
• Data-driven: comfortable with data analysis and using insights to drive process improvements.
• Tech savvy: experienced with technology tools and platforms relevant to marketing operations. Keen interest in identifying and learning new tools.
• Excellent writing, speaking, presenting editing, research, and active listening skills.
• Excellent organization, time management and prioritization abilities.
• Ability to thrive in high-pressure, fast-paced environments.
  
  

Experience

• 5 years of experience in marketing with a strong focus on process management and operational efficiency.
• Experience in managing procedures preferred.
  
  

Education

• Bachelor’s degree in Marketing, Business, Operations Management, or a related field.
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For Victor, NY

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $77,273 and $103,031 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

For San Ramon, CA

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $96,592 and $128,789 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.

At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and a diverse, inclusive, employee-centric culture fuel a deeply engaged, high performing organization.

CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a strong reflection of our corporate culture—and part of the reason CooperVision may be a great workplace for you.

• Job Identification 6420
• Job Category Marketing
• Posting Date 03/18/2025, 05:13 PM
• Job Schedule Full time
• Locations 209 High Point Drive, Victor, NY, 14564, US 6101 Bollinger Canyon Rd,, San Ramon, CA, 94583, US (On-site)
• Company CooperVision