What are the responsibilities and job description for the Regional Sales Engineer position at OBR Cooling Towers?
The Regional Sales Engineer is responsible for assisting the Regional Sales Manager in revenue and profit growth of OBR Cooling Towers in the Great Lakes region of the United States. The Sales Engineer is expected to continue relationships with existing customers and provide growth through both the development of existing customers and the acquisition of new customers by delivering sales, construction services, and parts to OBR customers. The successful candidate will perform business development activities, meet with customers to discuss cooling tower conditions, repairs, upgrades and parts, prepare estimates and assist with project management functions. Field inspections will be required, including entering cooling tower facilities, assessing tower conditions, preparing finding reports, developing scopes of work, and effectively communicating the information to clients. This position reports to the Great Lakes Regional Sales Manager. This position requires travel based on business needs as well as time in the office managing administrative tasks for sales activities and project planning. The Sales Engineer position is a salary position with potential for additional performance-based compensation.
ROLES / TASKS OF THE POSITION
- Targeted growth of assigned territory including identifying targets for new business in the region.
- Work closely with current and potential customers to understand their cooling tower needs, recommend improvements, and develop plans of action.
- Maintain customer satisfaction in region by identifying and resolving customer issues.
- Provide technical support by troubleshooting cooling tower issues and identifying site process issues.
- Develop strategies for quoting opportunities.
- Visit sites as needed for quoting and job execution.
- Assess specific site access and safety requirements and communicate then with OBR construction and safety.
- Assist with scheduling of jobs and crews within the assigned region; manage the schedule and communicate assignments, dates, times, and expectations with customers and crews.
- Admin related to scheduling including the following :
- OBR job number assignment and documentation
- Expenses reported monthly
- Communication / Meetings as needed or scheduled
- Microsoft Outlook email, calendar, invites, etc.
- Top Builder and Viewpoint user
- Assist with development of site-specific safety and quality documentation.
- Develop professional relationships with customers including plant and facility management.
- Estimate projects, create proposals, and present proposals to customers.
- Represent OBR at meetings, trainings, trade shows, etc.
- Maintain a positive attitude and work well with others within the organization, including design / drafting, project engineering, safety, quality, and accounting.
EDUCATION & EXPERIENCE
